Senior Product Manager- Revenue Cycle Management (RCM)

Kipu Health is focused on improving the behavioral health landscape, and they are seeking a Senior Product Manager to lead the strategy and development of their Revenue Cycle Management solutions. The role involves owning the product roadmap, collaborating with cross-functional teams, and ensuring that the product meets the needs of behavioral health providers.

Responsibilities:

• Own and drive the RCM product roadmap, prioritizing initiatives that deliver measurable value to clients and support Kipu's business goals
• Translate payer requirements, regulatory changes, and client feedback into a clear, actionable product vision
• Define and track product success metrics, using data to guide prioritization and validate outcomes
• Conduct ongoing discovery with clients, internal SMEs, and industry stakeholders to deeply understand billing workflows, payer rules, and pain points
• Develop detailed product requirements, user stories, and acceptance criteria that engineering teams can execute with clarity
• Analyze payer-specific billing requirements and ensure product features meet compliance and industry standards
• Partner closely with engineering, design, and QA throughout the product lifecycle — from ideation through launch and iteration
• Serve as the primary liaison between product, operations, and client-facing teams to ensure solutions are grounded in real-world needs
• Work with sales and customer success to support go-to-market efforts, including enablement materials and client communications
• Meet regularly with clients to gather feedback, validate product direction, and build trusted relationships
• Present roadmap updates and product decisions to internal stakeholders and leadership with clarity and confidence
• Act as an internal advocate for the client voice, ensuring RCM product decisions reflect the operational realities of behavioral health providers
• Stay current on healthcare billing trends, payer regulations, and RCM industry developments
• Monitor the competitive landscape and identify opportunities to differentiate Kipu's RCM solutions

Requirements:

• 5+ years of product management experience, with at least 2 years focused on healthcare RCM, billing, or adjacent domains
• Deep understanding of revenue cycle workflows, payer regulations, and healthcare billing best practices
• Proven ability to translate complex domain requirements into clear, actionable product specifications
• Strong analytical and problem-solving skills; comfortable working with data to drive decisions
• Excellent communication and stakeholder management skills (i.e. you can explain complex billing concepts to non-technical audiences and technical tradeoffs to executives.)
• Experience working in agile product development environments with cross-functional teams
• Familiarity with healthcare technology platforms (EMR, CRM, RCM systems)
• Experience in behavioral health or similar specialty care settings