Account Manager - Strategic Partnerships

Account Manager – Strategic Partnerships
World of Books
Location
Montgomery/Chicago, IL (Hybrid + Travel)
Full-time, Permanent

At World of Books, we're on a mission to become the Planet's Bookstore. Since 2002, we've given books a second life — reducing waste, promoting sustainability, and helping millions of readers discover affordable books worldwide. Today, we're the world's largest seller of used books, operating across the UK, US and Europe, with 1,000+ employees and proud B-Corp status. Backed by private equity, we're scaling fast.
We're looking for an ambitious, commercially minded Account Manager – Strategic Partnerships to lead the growth and performance of our wholesale books business — developing and managing strategic partnerships with wholesale customers and suppliers across the US, UK and international markets.
What you'll be doing
• Own and grow strategic partnerships with wholesale customers and suppliers, driving revenue and margin performance
• Lead commercial negotiations and build long-term relationships across domestic and international markets
• Dive into the data — using advanced Excel to spot trends, forecast pipeline, and guide commercial decisions
• Work cross-functionally with warehouse, supply chain and commercial teams to keep operations running smoothly
• Leverage AI tools and automation to streamline processes and improve the customer journey
What you'll bring
• Proven experience in strategic account management, partnerships, or customer success
• A strong track record growing B2B relationships and delivering profitable revenue growth
• Sharp analytical skills, with advanced Excel know-how and a data-driven mindset
• Excellent negotiation, communication and relationship-building skills
• A genuine passion for sustainability, reuse, and the circular economy
Bonus points if you've worked in books, publishing, e-commerce, retail or logistics, or have experience with CRM and BI tools.
Why join us
• A mission you can sell with conviction — B-Corp certified and sustainability-led
• A strong voice in shaping a fast-growing organization
• Direct exposure to leadership and a broad set of business skills
• Be part of extending the life of millions of books and building a more circular economy