Senior Staff Product Manager, AI Experience

Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. As a Senior Staff Product Manager, AI Experience, you'll define how AI transforms the member experience across conversational AI and personalized recommendations, partnering closely with various teams to build intelligent consumer experiences that improve engagement for millions of users.

Responsibilities:

• Own the company's core AI-powered member experience across homepage, conversational AI, and community surfaces
• Define product strategy for consumer-facing AI experiences that improve activation, engagement, and retention
• Build and operate a high-velocity experimentation engine across AI-powered member journeys
• Define success metrics and product analytics across the full customer lifecycle
• Partner closely with AI Platform and Engineering teams to launch new AI-powered capabilities
• Design and prioritize conversational AI experiences using LLMs and agentic workflows
• Analyze member engagement data to identify opportunities for product optimization
• Collaborate with Clinical Product teams to build AI experiences that improve healthcare outcomes
• Drive roadmap prioritization across AI-powered consumer experiences
• Partner with Design, Data Science, Engineering, Marketing, and Leadership to deliver high-impact product initiatives
• Establish product experimentation frameworks using A/B testing and rapid iteration
• Champion AI-first product development while balancing user experience, safety, and business impact

Requirements:

• 10+ years of Product Management experience
• Experience building and shipping AI-powered consumer products
• Experience owning large-scale customer-facing product experiences
• Experience leading product strategy from ideation through execution
• Demonstrated success driving user engagement, activation, and retention
• Experience operating at Staff or Senior Staff Product Manager level
• Experience working with cross-functional Engineering, Design, and Data Science teams
• Strong history of shipping products in fast-moving technology companies
• Experience using experimentation to drive product decisions
• Experience building AI-native products using LLMs, conversational AI, or agentic workflows
• Strong product analytics and experimentation expertise
• Experience defining product metrics and success frameworks
• Experience partnering closely with AI/ML Engineering teams
• Strong understanding of AI product development lifecycle
• Experience with A/B testing, experimentation platforms, and behavioral analytics
• Strong understanding of consumer product development
• Experience driving roadmap prioritization using customer insights and product data
• Ability to translate emerging AI capabilities into consumer product experiences
• Outstanding product intuition
• Strong strategic thinking
• Data-driven decision maker
• Excellent executive communication skills
• High ownership mentality
• Comfortable operating in ambiguity
• Strong cross-functional leadership
• Customer-obsessed mindset
• Bias toward experimentation and rapid execution
• Passion for AI-powered consumer products
• Strong startup or high-growth technology experience preferred
• Familiarity with modern AI tooling and daily AI-assisted workflows preferred
• Bachelor's degree preferred
• Exceptional candidates with outstanding AI product experience considered