Senior Staff Product Manager, AI Experience

The company is building a virtual clinic for women and families that delivers AI-powered healthcare experiences across fertility, pregnancy, parenting, pediatrics, and menopause. The Senior Staff Product Manager, AI Experience will define the AI-powered member experience strategy, lead experimentation and analytics, and partner with engineering, design, data science, and clinical teams to improve engagement, activation, retention, and healthcare outcomes.

Responsibilities:

• Own the company's core AI-powered member experience across homepage, conversational AI, and community surfaces
• Define product strategy for consumer-facing AI experiences that improve activation, engagement, and retention
• Build and operate a high-velocity experimentation engine across AI-powered member journeys
• Define success metrics and product analytics across the full customer lifecycle
• Partner closely with AI Platform and Engineering teams to launch new AI-powered capabilities
• Design and prioritize conversational AI experiences using LLMs and agentic workflows
• Analyze member engagement data to identify opportunities for product optimization
• Collaborate with Clinical Product teams to build AI experiences that improve healthcare outcomes
• Drive roadmap prioritization across AI-powered consumer experiences
• Partner with Design, Data Science, Engineering, Marketing, and Leadership to deliver high-impact product initiatives
• Establish product experimentation frameworks using A/B testing and rapid iteration
• Champion AI-first product development while balancing user experience, safety, and business impact

Requirements:

• 10+ years of Product Management experience
• Experience building and shipping AI-powered consumer products
• Experience owning large-scale customer-facing product experiences
• Experience leading product strategy from ideation through execution
• Demonstrated success driving user engagement, activation, and retention
• Experience operating at Staff or Senior Staff Product Manager level
• Experience working with cross-functional Engineering, Design, and Data Science teams
• Strong history of shipping products in fast-moving technology companies
• Experience using experimentation to drive product decisions
• Experience building AI-native products using LLMs, conversational AI, or agentic workflows
• Strong product analytics and experimentation expertise
• Experience defining product metrics and success frameworks
• Experience partnering closely with AI/ML Engineering teams
• Strong understanding of AI product development lifecycle
• Experience with A/B testing, experimentation platforms, and behavioral analytics
• Strong understanding of consumer product development
• Experience driving roadmap prioritization using customer insights and product data
• Ability to translate emerging AI capabilities into consumer product experiences
• Strong product leadership background with demonstrated product excellence
• Outstanding product intuition
• Strong strategic thinking
• Data-driven decision maker
• Excellent executive communication skills
• High ownership mentality
• Comfortable operating in ambiguity
• Strong cross-functional leadership
• Customer-obsessed mindset
• Bias toward experimentation and rapid execution
• Passion for AI-powered consumer products
• Strong startup or high-growth technology experience preferred
• Familiarity with modern AI tooling and daily AI-assisted workflows preferred
• Bachelor's degree preferred