Digital Product Manager

Mastech Digital is seeking a Digital Product Manager to lead the end-to-end delivery of automation opportunities within the Automation Center of Excellence. The role involves managing the lifecycle of automation products, collaborating with business stakeholders to identify needs, and ensuring the successful delivery of automation solutions.

Responsibilities:

• Build and maintain strong relationships with business stakeholders across supported organizations
• Act as a trusted partner and advisor, deeply understanding business needs and priorities
• Proactively nurture business relationships to grow the automation backlog and expand impact
• Identify opportunities to drive additional value through automation and process improvements
• Regularly engage stakeholders to align on priorities, roadmap, and delivery progress
• Lead intake and feasibility efforts by engaging with business stakeholders to:
• Understand core processes, workflows, and operating models
• Identify pain points, inefficiencies, and challenges
• Identify and shape new automation opportunities aligned to business needs
• Build and document end-to-end process workflows and process maps
• Partner with business stakeholders to shape and manage automation roadmaps for supported business groups
• Evaluate and prioritize opportunities based on value, complexity, and strategic alignment
• Own and manage the full lifecycle of automation opportunities, from intake through delivery and post-production support
• Develop detailed delivery plans, including:
• Timelines and milestones
• Resource planning and hours allocation
• Perform and validate effort estimates across requirements, development, and testing
• Track and report status, progress, risks, and outcomes to leadership (LT) and business stakeholders
• Proactively identify, manage, and resolve risks, dependencies, and blockers to ensure successful delivery
• Lead requirements gathering in close partnership with business teams
• Translate requirements into user stories, acceptance criteria, and functional specifications
• Own backlog management, prioritization, and refinement
• Contribute to solutions leveraging:
• Artificial Intelligence (AI)
• Agentic automation frameworks
• Robotic Process Automation (RPA)
• Web-based applications
• Utilize prompting tools and AI techniques for analysis, day to day activities and solution support
• Apply hands-on experience with modern AI tools, such as:
• Microsoft Copilot and Copilot Studio
• GitHub Copilot
• Claude and other large language model–based tools
• Emerging AI platforms and productivity tools
• Build and maintain deep knowledge of supported business domains and processes
• Act as a subject matter expert and strategic advisor to business stakeholders
• Continuously enhance understanding of industry trends and automation best practices

Requirements:

• Extensive experience in in Product Management, Product Ownership, and Project Management
• Proven ability to manage end-to-end lifecycle of automation or digital products
• Strong expertise in: Process analysis and business discovery
• Requirements gathering and documentation
• Backlog prioritization and roadmap management
• Agile/Scrum methodologies
• Hands-on experience with: RPA solutions
• AI and intelligent automation technologies
• Web application delivery
• Experience working with modern AI tools such as: Copilot, Copilot Studio, GitHub Copilot, Claude, or similar tools
• Experience with tools such as Azure DevOps, JIRA, or similar
• Strong analytical, problem-solving, and stakeholder management skills
• Excellent communication and influencing skills, including executive-level reporting
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field
• Master's degree or MBA preferred