Site Reliability Engineer

Technatomy Corporation delivers innovative solutions through a diverse workforce dedicated to customer success. They are seeking a motivated Site Reliability Engineer to enhance reliability engineering and cloud operations for healthcare platforms, working closely with senior engineers and operations teams to ensure operational stability.

Responsibilities:

• Support day-to-day Site Reliability Engineering activities across platform services, hosted applications, and cloud environments
• Help maintain service reliability, availability, and performance by following established operational procedures, runbooks, and engineering standards
• Gather and review operational metrics, alerts, logs, and system health information to identify issues and support service improvements
• Maintain monitoring, logging, alerting, and dashboard configurations that improve visibility into infrastructure and application performance
• Participate in incident response, service restoration, escalation, and post-incident follow-up under the guidance of senior team members
• Document incidents, recurring issues, operational procedures, configuration details, and troubleshooting guidance
• Develop simple scripts and automation that reduce manual effort, improve consistency, and address recurring operational tasks
• Support CI/CD processes and environment maintenance for application and infrastructure delivery across development, test, and production environments
• Assist with Infrastructure as Code, configuration changes, and environment updates using approved tools, templates, and team guidance
• Perform routine operational checks and support activities for AWS and container-based platforms
• Maintain service inventory, configuration records, operational documentation, and other artifacts used by the reliability team
• Assist with validation, testing, deployment readiness, and operational acceptance activities for releases and environment changes
• Follow established security, access, change, and operational procedures that support Federal compliance and secure administration
• Collaborate with software, infrastructure, platform, monitoring, incident-management, and support teams to resolve issues and improve reliable service delivery

Requirements:

• 1–3 years of experience in Site Reliability Engineering, DevOps, systems administration, cloud operations, platform support, software engineering, or a related technical role
• Foundational understanding of Linux systems, cloud infrastructure concepts, enterprise application support, and basic networking
• Exposure to scripting or programming using Python, Bash, PowerShell, or a similar language
• Familiarity with monitoring, logging, alerting, troubleshooting, incident response, and service restoration concepts
• Basic knowledge of CI/CD, version control, automation, configuration management, or Infrastructure as Code concepts
• Ability to follow technical procedures, document work accurately, analyze operational information, and escalate issues appropriately
• Strong attention to detail and the ability to learn new cloud, platform, observability, and automation tools quickly
• Ability to work effectively in a collaborative, remote team environment with engineers, operations personnel, and customer stakeholders
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field, or equivalent practical experience
• Must be able to obtain and maintain a Public Trust clearance
• This position requires U.S. citizenship or Greencard
• Internship, academic, lab, or hands-on experience with AWS, Microsoft Azure, Google Cloud, or another cloud platform
• Familiarity with Docker, Kubernetes, EKS, ECS, or another container and orchestration technology
• Exposure to CloudWatch, Grafana, Prometheus, Elasticsearch, Kibana, Splunk, OpenTelemetry, or similar observability tools
• Experience with Git-based workflows, pipeline tooling, or automation through coursework, labs, internships, or professional experience
• Understanding of Federal security, compliance, healthcare technology, or other regulated enterprise environments
• Relevant foundational certification such as AWS Certified Cloud Practitioner, AWS Certified Developer – Associate, CompTIA Linux+, Security+, or HashiCorp Terraform Associate