VP, Product Management: Application Developer Platform

ServiceNow is a company focused on transforming business processes through AI technology. They are seeking a Vice President of Product Management to lead the product strategy for their AI Application Development platform, focusing on empowering developers to create and manage AI applications effectively.

Responsibilities:

• Define and own the multi-year product vision. Set the strategic direction for how enterprises discover, build, deploy, and govern AI applications on ServiceNow. Translate market signals, competitive dynamics, and customer feedback into a product vision that spans the full developer surface area, from professional engineers to low-code builders, and define the multi-year roadmap the organization executes against
• Own go-to-market strategy and developer adoption. Define positioning, packaging, and adoption strategy for the AI Application Development Platform. Partner with sales, GTM, and partner teams to drive customer acquisition and expansion. Set adoption metrics (developer velocity, application deployment rates, time-to-value) and own the developer ecosystem story, including how ServiceNow attracts and retains builders across the enterprise
• Translate the frontier of AI development into platform primitives. Stay at the leading edge of vibe coding, AI-assisted development, and agentic application building. Understand where developer tooling, LLM-assisted workflows, and open-source ecosystems are heading, and translate those patterns into scalable, enterprise-grade platform capabilities that compound ServiceNow's developer advantage over time
• Lead and grow a world-class product organization. Build, develop, and retain a high-performing team of senior product managers. Establish PM discipline, culture, and operating rigor that emphasizes technical depth, customer empathy, and rigorous prioritization. Develop the next generation of product leaders and create an organization that is a competitive differentiator in talent
• Drive cross-functional alignment at the executive level. Serve as the central product voice for the platform across engineering, design, and go-to-market. Influence architecture and product direction across multiple teams and organizations. Make hard prioritization and tradeoff decisions and communicate them with clarity and confidence to VP+ and C-suite stakeholders

Requirements:

• Demonstrated track record of defining and executing platform or developer experience strategy at enterprise scale, including shipping 0 to 1 and scaling 1 to N products that drove significant customer adoption and measurable business outcomes
• Deep experience building and scaling a developer community and/or partner ecosystem
• Deep technical fluency. You understand developer platforms, low-code/no-code builders, API-first architectures, and modern AI development patterns
• You can evaluate architectural tradeoffs, engage credibly with engineering leadership on technical decisions, and translate complex systems into clear product strategy
• Prior experience as a software engineer or technical architect is a strong plus
• Fluency with agentic AI and the evolving developer landscape
• You follow the frontier of AI-assisted development, vibe coding, and agentic application building
• You understand where the market is heading and can convert fast-moving research and ecosystem signals into enterprise-grade product capabilities
• 15+ years of product management experience, with at least 5+ years leading and scaling LARGE product organizations
• You have built and developed PM teams and have a track record of attracting, retaining, and developing world-class product talent
• Experience defining positioning, pricing strategy, and adoption programs that drive customer acquisition and expansion at scale
• You have owned the developer or platform adoption narrative and the partnerships that support it
• You define metrics before launches, track them consistently, and use data to challenge your own assumptions as readily as those of others
• You make directional calls with incomplete information and course-correct quickly