Staff Product Manager, RevOps & Finance Systems

GitLab is the intelligent orchestration platform for DevSecOps, and they are seeking a Staff Product Manager for their Revenue Lifecycle & Finance Systems team. The role involves owning the internal product roadmap for enterprise systems, translating business strategy into actionable system specifications, and mentoring a team of analysts and engineers.

Responsibilities:

• Define, own, and maintain the multi-quarter internal product roadmap for QTC and Finance Systems, covering Salesforce CPQ, Zuora Billing, Zuora Revenue, NetSuite, and the CDot metering platform
• Translate business strategy from Finance, Revenue Operations, Deal Desk, and Sales into sequenced, prioritized system capabilities with clear outcomes and success metrics
• Balance competing program demands—stabilization, net-new capability delivery, and technical debt reduction—with transparent trade-off frameworks
• Drive quarterly and annual planning ceremonies, partnering with Engineering Managers and Business Systems Analysts to align capacity with roadmap commitments
• Serve as the primary internal product voice for all QTC and Finance Systems initiatives, partnering closely with Finance, Accounting, Revenue Operations, Deal Desk, and Legal
• Lead discovery, requirements workshops, and business process design sessions to translate complex financial and commercial requirements into actionable system specifications
• Own the decision layer between "what the business needs" and "what engineering builds," resolving ambiguity with structured frameworks and documented decisions
• Navigate cross-functional stakeholder dynamics including SOX compliance, audit controls, and revenue recognition governance (ASC 606/IFRS 15)
• Act as a product craft mentor and senior thought partner for the BSA team, actively upskilling analysts in product thinking, requirements structuring, acceptance criteria definition, and roadmap communication
• Model and instill product management best practices—user story writing, prioritization frameworks (e.g., RICE, MoSCoW), sprint review discipline, and outcome tracking—across the team
• Partner with leadership to evolve the operating model of the team from project-execution-focused to product-thinking-led, raising the bar for how ETA delivers business value
• Provide structured feedback and growth coaching to BSAs on career development, helping analysts grow toward senior and lead levels
• Lead product strategy for major multi-quarter programs (e.g., consumption-based billing iterations, CLM/Order Forms, Zuora Product Catalog refactors, ERP optimization) from discovery through go-live
• Define and maintain program-level dependency maps across concurrent workstreams, surfacing risks early and driving cross-team resolution
• Own UAT strategy and acceptance criteria in collaboration with BSAs, ensuring system changes meet business requirements before production release
• Support post-launch stabilization and continuous improvement cycles, prioritizing defect resolution and incremental enhancements based on business impact
• Partner with Enterprise Architects and Engineering Managers to evaluate build-vs-buy-vs-configure decisions for new capabilities
• Bring informed opinions on QTC platform architecture trade-offs (e.g., billing model design, middleware integration patterns, revenue recognition rule configuration) based on deep domain knowledge
• Stay current on platform roadmaps for Salesforce, Zuora, and NetSuite, identifying opportunities to leverage native capabilities before custom builds

Requirements:

• 8+ years of product management experience, with at least 3 years in an internal platform PM, enterprise applications PM, or systems product leadership role
• Deep domain expertise in Quote-to-Cash systems: Salesforce CPQ, Zuora Billing, Zuora Revenue, and NetSuite ERP are the core stack—hands-on configuration or implementation experience strongly preferred
• Demonstrated ability to own and communicate multi-quarter internal product roadmaps to senior business and technology stakeholders
• Strong command of revenue lifecycle processes: opportunity-to-quote, order management, billing and collections, revenue recognition (ASC 606), and financial close
• Experience operating in a SOX-controlled environment with an understanding of audit trails, approval workflows, and change management requirements for financial systems
• Track record of successfully running complex, multi-program delivery environments with competing priorities and shared engineering resources
• Sufficient technical fluency to engage meaningfully with engineering on API design, data model decisions, and integration trade-offs—without needing to write code
• Experience with consumption-based or usage-based billing models