Project Manager, Pharmacy (2026-7290)

Knipper Health is a company focused on healthcare solutions, and they are seeking a Project Manager for Pharmacy to lead and manage client engagements and internal projects. The role involves overseeing program implementations, ensuring operational effectiveness, and maintaining client satisfaction throughout the project lifecycle.

Responsibilities:

• Leads program implementations for new client engagements and service expansions, ensuring delivery on time, within budget and scope as outlined in the agreement
• Manage program closeouts and product removals as outlined in applicable change requests
• Coordinate, schedule and lead client & internal meetings such as handoff meetings, kickoff presentations, status, hypercare and transition meetings
• Support maintenance of and ensure compliance with operating procedures (SOP) while leading engagements and projects for successful implementation
• Utilize standardized templates to develop and maintain presentations, action plans, timelines, risks tracking and questions tracking, etc
• Coordinate workstream team members and external stakeholders to ensure alignment across pharmacy, operations, IT, compliance, client services, etc
• Utilize the standardized executive summary template to report implementation progress, status, risks and mitigation
• Maintain proficiency with utilizing the project management online software to lead engagements and projects
• Support continuous improvement of the implementation process based on lessons learned, observations, operational feedback and client surveys
• Ensure successful client relationships and overall implementation satisfaction is maintained and measured through verbal/written communication, client surveys and feedback, while mitigating concerns for timely resolution

Requirements:

• Bachelor's degree or equivalent combination of education and experience
• 3+ years of experience in healthcare, pharmacy services or process improvement experience
• Proven track record of leading implementations in a healthcare environment
• Strong background in process improvement methodologies
• Exceptional project management skills with experience in cross functional program implementations
• Strong communication skills, both oral and written
• Strong organizational skills
• Serve as a subject matter expert on project management tools and techniques
• Create and/or update project management records such as project plans, meeting notes, lessons learned, risk analysis, project metric reporting, etc
• Ability to prioritize work, meet deadlines and make effective presentations
• Experience working in a team-oriented, collaborative environment
• Proficiency in MS Project, MS Office, including Visio
• Enthusiasm for implementation and process improvement
• Analytical and problem-solving capabilities
• Commitment to standardization and best practices in service delivery
• Adaptable and resilient in a fast-paced, evolving healthcare environment
• Collaborative with the ability to maintain positive and professional relationships
• PMI certified or PMP desired