Sr. Product & Services Analytics Manager (Remote)

CrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches with their advanced AI-native platform. They are seeking a Sr. Product & Services Analytics Manager to drive the product analytics vision and strategy, influence executive decisions, and lead cross-functional teams to enhance customer experience and operational efficiency.

Responsibilities:

• Define and own the long-term product vision and strategy for the Product Analytics team, ensuring alignment with organizational goals, customer needs, and market trends while influencing executive-level product decisions
• Lead the development, maintenance, and communication of a multi-horizon product roadmap, making strategic prioritization decisions that weigh short-term delivery with long-term platform investment
• Own and govern the full product backlog, ensuring all initiatives are clearly defined, properly prioritized, and aligned to business value and customer impact
• Drive the end-to-end requirements process from stakeholder discovery through to detailed user stories and acceptance criteria, thus ensuring engineering teams have the clarity needed to deliver with confidence
• Serve as a deeply engaged technical partner to Engineering teams, contributing to architectural discussions, evaluating technical trade-offs, and ensuring proposed data solutions are scalable, maintainable, and aligned to product goals
• Build and maintain strong relationships with executive and senior leadership stakeholders, proactively communicating roadmap progress, risks, trade-offs, and strategic recommendations with clarity and confidence
• Lead engagement with internal and external stakeholders to gather feedback, validate product decisions, and champion the voice of the customer throughout the product development lifecycle
• Establish and own the framework for measuring product success, defining KPIs, interpreting analytics, and using data to continuously refine and improve the product experience
• Partner with operations, enablement, and customer success teams to lead the go-to-market strategy for new features and capabilities, including rollout planning, documentation, training, and stakeholder communication
• Proactively identify, escalate, and mitigate risks, dependencies, and trade-offs across the product portfolio, ensuring leadership has full visibility into delivery health and strategic implications
• Mentor and provide guidance to junior product owners, managers, and analysts by conducting reviews, sharing best practices, and contributing to the overall growth and maturity of the product management discipline at CrowdStrike
• Lead ongoing research into industry trends, competitive landscape, and emerging technologies relevant to managed detection and response, translating findings into strategic product opportunities
• Define and maintain the highest standards for product data documentation including product analytics metrics, defined operational standards, and product data catalog

Requirements:

• Must be eligible for CJIS clearance (requires U.S. citizenship or Green Card/permanent resident status)
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline
• 7+ years of experience in product management or product ownership, with at least 4+ years in a senior technical product owner or senior technical product manager capacity
• Deep technical expertise with hands-on experience in software architecture, APIs, data pipelines, and infrastructure concepts, with the ability to engage as a credible technical partner to engineering teams
• Proven track record of owning and delivering complex, multi-horizon product roadmaps in a fast-paced agile environment
• Demonstrated experience setting product vision and influencing executive-level product strategy across an organization
• Expert-level proficiency in agile and scrum methodologies, with experience leading and governing agile practices across multiple teams
• Strong command of data-driven product decision making; proficiency in SQL and experience with analytics tools
• Exceptional communication, storytelling, and executive presentation skills, with the ability to translate complex technical concepts into compelling business narratives for senior audiences
• Proven ability to influence and align senior stakeholders and cross-functional teams without direct authority, navigating organizational complexity with confidence and diplomacy
• This role will require the candidate to periodically undergo and pass additional background and fingerprint check(s) consistent with government customer requirements
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
• MBA or advanced degree is strongly preferred
• Certified Scrum Product Owner (CSPO) or equivalent certification is a plus
• Significant experience working in or alongside managed detection and response, SOC operations, or cybersecurity environments is highly preferred
• Experience mentoring junior product owners or managers, with a passion for developing talent and elevating product management capabilities across a team
• Deep familiarity with Snowflake, Tableau, and Salesforce is strongly preferred