Sr. Product Manager – Provider Directory Products and Services

DataSpring is the trusted data connector at the core of healthcare. They are seeking an experienced Sr. Product Manager to develop and manage solutions for Provider Directory Products and Services, focusing on product strategy, execution, and market expansion.

Responsibilities:

• Serve as the product lead for new and existing products; partnering with cross‑functional teams to define and deliver solutions aligned with organizational strategy
• Drive the strategy, build, maintenance, growth, and retirement of assigned new and existing products
• Support the development of user persona workflows and solution journey maps to inform product design and prioritization
• Bring deep understanding of health plan buyer needs, procurement cycles, and provider directory operational workflows–including network management, provider data intake, and directory management, accuracy and outreach–to translate market requirements into prioritized product features
• Create and manage the product roadmap for Provider Directory products and services, including the overall prioritization of product enhancements in alignment with organizational objectives, external stakeholders input, and through collaboration with internal functional areas
• Monitor the provider directory competitive landscape and conduct market sizing, win/loss, and buyer analysis to identify differentiation opportunities and inform roadmap and go-to-market priorities
• Lead and develop contracted resources through influence, coaching, and ongoing guidance to maximize individual effectiveness and overall team performance without direct reporting authority. Ensure readiness for development execution and prepare for subsequent cycles in annual planning process
• Interface with Technology and UX teams to decompose features and functionality that deliver value outlined in the strategic business case
• Support go-to-market and product launch initiatives (pilots, PoC, etc.) in conjunction with Product Strategist and Enterprise Strategy teams
• Support strategy, pricing, packaging, and positioning for Provider Directory offerings and build the supporting business cases and ROI models to drive revenue growth, margin targets, and market expansion with health plan customers
• Track and report KPIs aligned to business cases and annual plan
• Collaborate with Strategic and Technical (PMO, InfoSec, Data Science, Tech Ops, and Architecture) teams to support the execution of the product roadmap
• Build and maintain strong relationships with strategic customers and industry stakeholders to inform product strategy and ensure market relevance
• Partner with Account Management, Sales, and Marketing to develop value narratives, sales enablement materials, and reference use cases that accelerate adoption and expansion of Directory solutions among health plans
• Promote healthcare industry and technical infrastructure best practices, foster innovation, and provide Provider Directory subject matter expertise across the organization
• Champion provider data accuracy, validation, and directory maintenance capabilities–such as source-of-truth reconciliation and continuous data quality monitoring–as core differentiators of DataSpring’s Directory solutions
• Maintain expertise in provider directory regulatory and interoperability drivers and ensure roadmaps address evolving health plan compliance obligations

Requirements:

• 7+ years managing healthcare technology products
• 5+ years in product development / product management
• Ability to manage initiative scope, risks, dependencies, and tradeoffs throughout the full product development lifecycle
• Ability to own end‑to‑end execution of a product roadmap and measure outcomes based on defined business value and performance metrics
• Ability to engage directly with customers, including health plan executives, to support collaboration, consultation and incorporating feedback into product decisions
• Ability to support new product launches, including pilots and proofs of concept, by coordinating execution readiness and post‑launch assessment
• Ability to clearly communicate product strategy, business plans, priorities, and tradeoffs to both technical and non‑technical stakeholders using appropriate terminology
• Ability to work effectively with Technology, Operations, Solutions Consulting, Customer Success, Account Management, Business Development, and Finance teams to drive shared outcomes
• Ability to collaborate across matrixed organizations, balancing competing priorities in a fast‑paced, entrepreneurial environment
• Bachelor's degree required
• Direct domain experience in provider directory and provider data management–including provider data accuracy, validation, network adequacy, and directory maintenance–as well as broader healthcare payer administrative workflows
• Familiarity with the provider directory and provider data vendor landscape
• Experience with SAFe agile and pragmatic development approaches preferred
• Master's degree preferred
• Degrees in healthcare administration, public health, or technology disciplines preferred