Senior Product Manager, Maintenance

Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. They are seeking a Senior Product Manager to own core areas of Fleetio's maintenance product domain, focusing on improving workflows and automating processes for fleet operations.

Responsibilities:

• Own the product strategy and roadmap for core maintenance workflows/ tools/ automations — spanning areas such as work orders, inspections, issues, service entries, preventive maintenance schedules, and parts & inventory
• Drive Fleetio's vision of running maintenance in one connected system, across in-house teams, external vendors, or both
• Collaborate cross-functionally with research, design, engineering, data science, marketing, and customer-facing teams to develop successful strategies and make informed decisions
• Ensure the evolution of Fleetio's maintenance experience is customer-driven, data-informed, and designed to help fleets automate coordination, control costs, and keep vehicles available for work
• Deeply understand the operational realities of both in-house shops and outsourced maintenance, and how they connect
• Balance depth and reliability in high-usage, mission-critical workflows with the pace of shipping new value
• Continuously generate and test hypotheses to iterate and improve the product experience
• Effectively communicate product vision, value proposition, trade-offs, risks, opportunities, learnings, insights, and roadmap updates to stakeholders, executives, and customers
• Work closely with your team to find ways to make our development process more efficient in delivering high-quality features to customers quickly
• Guide features through their entire creative cycle: discovery, ideation, specification, test, delivery, launch / GTM, analysis, and optimization
• Demonstrate initiative and ability to turn business priorities, key themes, and big ideas into a roadmap with minimal guidance
• Identify opportunities for differentiation, zero-to-one innovation, and revenue expansion
• Raise the bar for product quality based on strong evidence

Requirements:

• 5+ years in product management in modern B2B technology-driven SaaS environments, with a track record of owning core product areas end-to-end
• BA/BS/MS in Computer Science, Business, Design, or related equivalent field/experience
• Experience owning complex, workflow-heavy products where reliability and operational depth are critical
• In-depth knowledge of product management best practices and fluency with data
• Passion for customer & business success, shortening time to value, and the craft of PM
• A committed desire to understand our users and rally around the problems we're solving
• Effective at integrating feedback, facts, and needs into product recommendations, decisions, strategies, and launch execution across the product life-cycle
• Natural leadership skills: you influence and inspire others who love working with you
• A proven track record of strong cross-functional collaboration
• An entrepreneurial spirit: you are self-driven, accountable, and comfortable presenting to customers, prospects, partners, and stakeholders
• Egoless self-starter with great product sense, curiosity, attention to detail, and a growth mindset
• Talent for mediating across various needs and finding creative solutions
• Strong analytical and problem-solving skills, with the ability to translate data and insights into actionable product strategies and decisions
• Champion our core values of intelligence, intensity, integrity, and ownership
• Experience in fleet / automotive / transportation software, vertical SaaS, or related space
• Domain knowledge of maintenance, field service, asset management, or shop operations
• Experience optimizing mature, high-usage products while also building zero-to-one
• Experience with marketplace or multi-sided products is also ideal