Senior Business Analyst – Salesforce Technology & Business Systems

Motorola Solutions is a global technology company focused on helping keep people safer through connected solutions and collaboration. The Senior Salesforce Business Analyst will serve as a consultative design expert for Salesforce solutions, lead digital transformation and enterprise integration initiatives, and validate platform changes through user acceptance testing and technical governance.

Responsibilities:

• Drive CRM data quality, governance, reporting, and analytics
• Translate business workflows into high-level system designs and object models within Sales Cloud
• Design and optimize Salesforce Sales Cloud solutions using Flow, Reports, Dashboards, Approval Processes, Validation Rules, and other declarative tools
• Partner with developers, architects, and administrators to deliver scalable solutions
• Support enterprise integrations with ERP, CPQ, Marketing Automation, Customer Support, and Data Warehouse platforms
• Evaluate emerging Salesforce capabilities, AI, and automation opportunities
• Validate system functionality through comprehensive User Acceptance Testing (UAT) processes to confirm business alignment
• Deliver vetted functional blueprints to Execution Leads and IT teams to guide the development lifecycle
• Oversee configuration stability to help to ensure technical execution matches high-level strategic objectives

Requirements:

• • Bachelor's degree & 5+ years of business analyst experience within the Salesforce platform
• • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
• Travel Requirements

Under 10%

• Relocation Provided

None

• • Salesforce Sales Cloud, Lightning Experience, Flow Builder
• • Reports & Dashboards, Security, Permission Sets
• • REST/SOAP APIs and enterprise integration logic
• • Salesforce Certified Administrator
• • Salesforce Business Analyst
• • Salesforce Advanced Administrator
• • Salesforce Platform App Builder
• • Salesforce AI Associate