Business Analyst

Chenega MIOS is a company that supports large-scale government operations by leveraging cutting-edge technology. The Business Analyst serves as a liaison between business stakeholders and the Agile Development Team, ensuring mission requirements are accurately captured and translated into Salesforce-based solutions.

Responsibilities:

• Collaborate with Government stakeholders, product owners, users, and technical teams to gather, analyze, and document business and functional requirements
• Translate business needs into detailed user stories, acceptance criteria, process flows, and software requirements for Agile Development Teams
• Facilitate requirements elicitation sessions, stakeholder meetings, backlog grooming, sprint planning, and solution reviews
• Serve as the primary functional resource between business stakeholders and Salesforce developers to ensure solutions meet operational requirements
• Analyze existing business processes and recommend improvements through Salesforce platform capabilities, automation, and system enhancements
• Coordinate work products with Agile Development Teams and internal and external project stakeholders
• Support release planning activities and ensure customer requirements are incorporated into scheduled releases
• Participate in system testing, user acceptance testing (UAT), validation activities, and defect resolution efforts
• Review and validate Salesforce configurations, customizations, workflows, page layouts, record types, and business process implementations
• Develop and maintain functional documentation, requirements traceability matrices, process maps, and training materials
• Prepare and deliver stakeholder briefings, demonstrations, and presentations in support of program objectives
• Assist the MAT Project Director in customer engagements, program demonstrations, and executive-level communications across the Department of Defense
• Monitor project progress and identify risks, issues, dependencies, and opportunities for process improvement
• Work effectively in a remote environment during established Core Hours (Eastern Time Zone)
• Perform other duties as assigned

Requirements:

• High school diploma or GED equivalent
• 2+ years of experience in Business Analysis, Systems Analysis, Salesforce administration, software development, or a related technical role
• Experience working within Agile software development environments, supporting requirements gathering and solution delivery
• Knowledge of Salesforce platform capabilities, including: Standard and custom objects, Page layouts, Record types, Workflows and business process automation, Salesforce integrations and standard platform functionality
• Experience developing: User stories, Functional requirements, Acceptance criteria, Process documentation, Test scenarios and validation plans
• Experience collaborating with technical teams to support Salesforce implementations, enhancements, and releases
• Experience supporting customer-driven technology solutions
• This position requires CUI access (ADP-III, IT-3, Tier 1 Investigation) and general user network permissions with the potential of obtaining a SECRET clearance
• Successfully pass background and drug screening
• Familiarity with Jira, Azure DevOps, Confluence, or similar Agile project management tools
• Understanding of software development life cycle (SDLC), release management, and Agile methodologies
• Strong business analysis and requirements management skills
• Ability to effectively communicate technical concepts to non-technical stakeholders and business requirements to technical teams
• Understanding of Salesforce platform functionality and business process automation
• Experience supporting Agile development teams using Scrum and related Agile methodologies
• Skilled in creating user stories, use cases, process maps, workflows, functional specifications, and acceptance criteria
• Ability to facilitate meetings, workshops, stakeholder interviews, and requirements elicitation sessions
• Familiarity with DevOps processes, CI/CD concepts, and software release lifecycles
• Experience supporting testing activities, including system testing and user acceptance testing (UAT)
• Strong analytical, problem-solving, organizational, and critical-thinking skills
• Experience coordinating deliverables and collaborating across multiple functional and technical teams
• Familiarity with enterprise application environments that include integrations, customizations, and support for multiple business processes
• Excellent written, presentation, and verbal communication skills, particularly in customer-facing and executive briefing environments
• bachelor's degree in information systems, Business Administration, Computer Science, or a related field preferred
• Knowledge of Salesforce integrations such as MuleSoft, Pulsar, and DocuSign is beneficial but not required