Senior Business Analyst – Healthcare Revenue Cycle

Role Overview

• Partner with Revenue Cycle stakeholders to gather, analyze, and document business and technical requirements
• Evaluate current-state workflows and identify opportunities for automation, integration, and process improvement
• Design and implement solutions leveraging Microsoft Power Platform and reporting tools
• Develop dashboards, reports, and data models to support operational and leadership decision-making
• Collaborate with IT and development teams to translate business needs into functional and technical solutions
• Create detailed process documentation, functional design documents, and user stories
• Conduct system and workflow analysis to recommend scalable and sustainable improvements
• Support testing, validation, and implementation of new solutions and enhancements

Requirements

• Healthcare / Revenue Cycle: Strong knowledge of hospital Revenue Cycle operations, including patient access, billing, claims, and collections workflows
• Experience working with healthcare financial data and reporting
• Power Platform & AI: Minimum 3 years' experience building, training, and deploying AI-powered solutions within Microsoft Power Platform, including tools such as AI Builder and Copilot Studio
• Power Automate: Minimum 3 years' experience and expertise in developing complex Desktop and Cloud flows
• Experience utilizing: SQL database connectors
• Machine runtimes
• Web scraping techniques
• Power BI: Minimum 3 years of experience developing interactive dashboards and reports, including: Power Query transformations
• Custom DAX measures
• Advanced conditional formatting
• MS SQL: Intermediate proficiency in: Writing SQL queries
• Joining multiple tables
• Filtering and manipulating data to support reporting and automation
• Epic SQL 1 and SQL 2 Self-Study preferred
• Python Minimum 3 years' experience in developing and managing Python scripts.
• Microsoft Excel: Advanced proficiency, including: Writing macros (VBA)
• Managing complex data models
• Requirements & Documentation: 5+ years of experience gathering technical requirements from stakeholders
• 5+ years of experience creating workflow documentation, including: Process maps
• Functional design documents
• User stories
• Prepare high-level requirement documentation (HLD) and software requirement specifications (SRS)
• Create testing plan and script
• Conduct User Acceptance Testing (UAT)
• System Analysis: 5+ years of experience analyzing operational workflows and recommending integration and automation solutions
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Tech Stack

• Cloud
• Python
• SQL
• VBA