Business Systems Analyst, Corporate Services - Travel & Expense (Contract) 22222

Vertex Pharmaceuticals is seeking a Business Systems Analyst to support their Corporate Services – Travel and Expense team. This role involves enhancing the Travel and Expense solution provided by SAP Concur and collaborating with various stakeholders to ensure effective system integrations and support.

Responsibilities:

• Participate in day-to-day project and support work, including analysis, documentation, configuration, testing, integration, and reporting activities
• Participate in projects surrounding HCP and HCO data as it integrates between CRMs, MDMs, Transparency Reporting Systems and traceability to accounting and expense systems
• Provide application troubleshooting, production support and manage the support queue
• Design data flow diagrams, process mapping, and update/maintain system documentation
• Monitor integration alerts and partner to resolve failures
• Implement product enhancements; understand and document business processes and requirements
• Participate in reviewing, planning, testing and implementing regularly scheduled system upgrades and/or enhancements as per Vertex’s Change Review Process
• Develop collaborative relationships with IT peers, Corporate Services, Commercial/Clinical, external vendor partners, and various operational teams to help design, develop, and deliver solutions that satisfy business requirements

Requirements:

• Bachelor's degree in Computer Science, MIS, Mathematics, another technical discipline, or equivalent experience
• Minimum 3 years of relevant experience
• Demonstrate the ability to quickly learn new tools based on conceptual understanding of technology
• Flexibility to adapt to a continually changing and fast paced business environment
• Effective written and oral communication skills
• Demonstrate an understanding of good project management practices as well as the fundamentals of the System Lifecyle (SLC) and Information Technology operational practices
• Familiar with Microsoft Office products (e.g. Outlook, Excel, PowerPoint, OneNote, PowerBI)
• Experience with a ticketing system (e.g. ServiceNow, Atlassian Jira, or BMC Remedy)
• Experience administering and integrating SAP Concur Travel and Expense
• Experience with CRM Systems (Veeva CRM)
• Pharmaceutical industry experience (familiarity with HCP and HCO data)