Sr Implementation Project Manager

Kipu Health is a company focused on advancing the behavioral health ecosystem. They are seeking a Senior Implementation Project Manager to lead complex enterprise implementations, manage project governance, and mentor other Project Managers.

Responsibilities:

• Define and manage project scope, governance frameworks, and implementation schedules for Kipu's most complex enterprise engagements
• Establish executive-level governance checkpoints including steering committees, readiness reviews, and milestone validations
• Manage risk logs actively, driving risks and action items to resolution with clear owners and timelines
• Serve as the primary project lead for enterprise implementations, managing relationships with C-level and VP-level client stakeholders
• Communicate project status, risks, and decisions to internal and external stakeholders at all levels with clarity and confidence
• Lead structured executive-level meetings with clear agendas, documented outcomes, and confirmed next steps
• Coordinate activities across Implementation Specialists, Solutions Architects, Success, Support, Sales, and Product teams for multi-product engagements
• Ensure handoffs between teams are planned, documented, and aligned before client-facing transitions
• Hold project team members accountable for deliverables and timelines without direct authority
• Contribute to the evolution of Kipu's enterprise implementation methodology, governance practices, and operational cadences
• Mentor other Implementation Project Managers through knowledge sharing, project reviews, and direct coaching
• Support pre-sales to implementation transitions for enterprise deals by ensuring readiness and alignment
• Identify project risks early and develop mitigation and contingency strategies for high-complexity scenarios
• Escalate complex or high-risk scenarios with context and a recommended path forward
• Drive process improvement initiatives in alignment with department and company objectives

Requirements:

• 3-5 years experience in behavioral health, mental health, or healthcare technology
• Proven experience managing large-scale, multi-product, or multi-site enterprise implementations
• Exceptional written, verbal, and executive presentation skills
• Demonstrated ability to manage C-level client relationships and complex organizational dynamics
• PMP, PgMP, or PMI-ACP certification
• Experience mentoring project managers or contributing to PM methodology development
• Familiarity with Smartsheet, Jira, Salesforce, or similar project management and CRM tools
• Experience managing implementations with governance or steering committee structures