Lead Product Development Manager

Lumen is a trusted network for the AI-powered world, connecting people, data, and applications. The Lead Product Development Manager is responsible for leading a large cross-functional team in the development and delivery of Lumen Consumer services, ensuring projects align with business objectives and are delivered on time and within budget.

Responsibilities:

• Meet or exceed committed business outcomes, including financial performance, customer experience and employee experience goals and objectives
• Lead team(s) to the on-scope, on-time and on-budget delivery of Product Management’s PD initiatives: new product introductions, product features/platform enhancements, related process improvement efforts, etc
• Liaison and leadership across/vertically throughout the Company to ensure relevant evolution of Core Solutions
• Key Interactions:  Intake, Prioritization, Planning, Scheduling, Tracking, Delivery & Launch
• Partner Organizations:  Works consistently with Product Management, Business Process Implementation, Software Delivery Organizations, Innovation, Architecture, Engineering, Finance, Business Unit, Operations, Sales, Sales Overlay and other organizations as part of the planning, design, development, and launch of new products and services
• Development Process:  Identification of appropriate development process based on needs (Rapid Development to Staged Development)
• Resource Management:  Identification and solicitation for commitment of required core and extended resources
• Knowledge & Leadership:  Product Development is the COO of responsible solutions area, with intimate knowledge of business drivers, market dynamics, product requirements, solutions interoperability, supporting systems/processes/people jointly accountable for the success of business outcomes across enterprise (non-consumer) business units
• Conflict Resolution/Celebration of Success:  Identification and resolution of barriers to success for both milestone attainment and achievement of desired business outcomes
• Maximizes the digital presence across the customer lifecycle (Learn, Buy, Get, Pay, Support)
• Ensures the effective transition of strategic programs from ideation to development to lifecycle management, delivering on the identified minimum viable experience (customer and employee) standards

Requirements:

• Bachelor's Degree or equivalent education and experience
• 8+ years of experience in product development, project management and portfolio management in the telecommunications or technology industry
• Experience in both Rapid and Staged product development processes
• Product Management certification preferred