Senior Director, Product Management – WinTeam ERP

WorkWave empowers the hardworking service professionals who keep our world safe, clean, and beautiful. We are seeking a Senior Director of Product Management to drive the vision, strategy, and execution for WinTeam—our flagship Enterprise Resource Planning (ERP) platform for the commercial cleaning and security guarding industries.

Responsibilities:

• Drive the Roadmap: Own the end-to-end vision, strategy, and execution for WinTeam's core ERP modules
• Lead Modernization: Balance technical architecture upgrades with near-term customer value. Shift execution from feature-focused output to outcome-driven business impact
• Embed AI-First Workflows: Leverage machine learning, predictive analytics, and automated decision-making to turn rich operational data into customer value
• Build & Mentor: Lead, grow, and empower a high-performing team of Product Managers and Product Owners
• Elevate the PM Craft: Instill rigorous discovery practices, sharp requirements writing, disciplined prioritization, and an aggressive bias for action
• Align Stakeholders: Partner closely with Engineering, Design, GTM, and Executive teams to accelerate delivery speed and go-to-market impact
• Voice of the Customer: Deepen customer relationships via advisory boards, site visits, and discovery calls. Act as a key product authority in strategic sales cycles and industry events
• Drive Business ROI: Manage product profitability, work alongside Finance on pricing/packaging models, and build data-driven ROI cases for new feature investments

Requirements:

• 10+ years in PM, with 5+ years managing and growing PM teams within enterprise B2B SaaS
• Proven success modernizing mature platforms, navigating tech debt, and managing customer change management without business disruption
• Practical knowledge of how to design and launch AI-assisted, data-driven software capabilities
• Exceptional ability to influence internal stakeholders, lead strategic customer conversations, and present to executive leadership
• Bachelor's degree required
• Background in mission-critical platforms (ERP, workforce management, payroll, or high-volume operations software) is strongly preferred
• MBA or advanced degree preferred