DP Project Manager

Domino Digital Printing Solutions is a leader in digital printing technology, specializing in innovative printing solutions. They are seeking a DP Project Manager responsible for managing projects from order receipt through customer sign-off, ensuring timely and budget-compliant completion while coordinating with customers, vendors, and internal teams.

Responsibilities:

• Establish communication plan with customers regarding all aspects of the project
• Effectively manage all assigned projects from order receipt to customer sign-off. This includes managing vendors, timescales, costs, margins and customer expectations
• Develop project scope: including statement of work, budget and schedule as a project is developed
• Conduct surveys when required
• Complete trip reports upon completion of each site visit
• Plan, schedule, and control activities to fulfil identified objectives applying technical, theoretical, and managerial skills to satisfy project requirements
• Prepare detailed project schedules, including identification of major milestones, for overseeing, controlling, and communicating and managing all activities required to complete projects
• Manage projects to maintain and /or improve project profit margin
• Coordinate and integrate team and individual efforts to build positive professional relationships with customers, vendors and associates
• Communicate to the customer and service organization specified product hardware or software features relevant to the installation and maintenance of the installed system
• Ensures project activity is customer focused, results orientated, performance driven and in compliance with all applicable internal and external requirements
• Maintain installation documentation packages (“as built�?) throughout the course of a project to ensure effective communication and file retention
• Ensure that project implementation activities are carried out safely, utilizing environmentally sound methods/ practices, and complying with all applicable internal and external safety and environmental rules and requirements
• Consult with functional relationship parties as appropriate to resolve technical issues that arise pre-installation, during installation or during the service life of the equipment
• Liaise with suppliers and take responsibility for their delivery performance
• Liaise with Credit Department to ensure timely invoicing and payment
• Provide effective communication to the functional relationship groups
• Serve as the escalation point for all issues relating to a project under management, ensuring effective customer communication and coordination of resources needed to resolve issues efficiently
• Answer queries from account managers regarding project detail, timelines and progress. Provide visibility of all projects through Domino’s CRM software
• Provide timely response to internal and external customers. Internal customers are defined as any Domino Entity; external customers are defined as any Domino customer
• Fully participate in company meetings including department specific meetings
• Track and enter hours worked for all activities
• Support Marketing and Sales events including Trade Shows
• Additional duties as required by the business

Requirements:

• Bachelor's degree in electrical or mechanical engineering or 5 years related project management experience
• Ability to apply advanced mathematical concepts and ability to apply mathematical operations to such tasks as frequency distribution, analysis of variance, correlation
• Travel will be required: 30-50%
• Excellent Communication Skills
• Able to work with different levels of employees/customers
• Excellent time management skills with a proven ability to meet deadlines
• Strong knowledge of Microsoft Office – Excel; PowerPoint and Word
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and ask for help when necessary
• MBA degree or Project Management certification is a plus
• Experience in the manufacturing, industrial automation or printing industry preferred