Expansion and Pay Sales Development Representative

Granum is a leading software company dedicated to serving landscapers and arborists across North America. The Expansion & Pay Sales Development Representative will engage with existing clients to identify expansion opportunities and drive adoption of Granum's invoicing and payments solution.

Responsibilities:

• Call into our existing customer base to identify and qualify expansion opportunities, with a focus on upsell and cross-sell of the invoicing and payments product
• Drive adoption conversations with clients who haven't yet activated key Granum features
• Qualify and book expansion meetings for the Customer Success team, building pipeline from within the existing book of business
• Run high-volume outreach, phone-first with email and sequences as support, staying organized and consistent in your activity
• Partner with the Payment team and Customer Success to identify expansion signals and coordinate warm handoffs
• Track activity, pipeline, and outcomes in Salesforce with accuracy and discipline
• Stay sharp on the invoicing and payments product so you can speak to it confidently and handle common objections in the moment
• Share what messaging is landing, what objections you're hearing, and what's moving clients to act

Requirements:

• You're personable, energetic, and genuinely enjoy talking to people
• You're a natural conversationalist who can move from small talk to a real business conversation without it feeling forced
• You're goals-oriented and motivated by hitting numbers
• You're organized and disciplined, because high-volume outreach requires a system
• You work well in a fast-paced, collaborative environment and take feedback well
• You can pick up a product quickly and speak to it with confidence
• Previous experience in sales, customer success, or account management is a plus, especially if you've had upsell or expansion conversations
• You're looking to build a career in sales and see this as a launchpad