Specialist, Project Management

Concentrix is a forward-thinking global organization that nurtures a true people-first, inclusive culture. The Specialist, Project Management is responsible for coordinating support tasks related to operations, handling communications with outside partners and vendors, and maintaining case management and inventory systems.

Responsibilities:

• Participate in the planning, development, implementation and support of operational activities
• Answer incoming calls, refer calls to appropriate person
• Identify ways to streamline operational procedures between or within departments
• Coordinate rewards and recognitions and other employee engagement activities on the floor
• Update, maintain, prepare and/or distribute operational status reports utilizing various software programs
• Coordinate Meetings as requested
• Assist operations management team in prioritizing daily initiatives
• May assist in the completion of expense reports

Requirements:

• 3+ years of project management, sales operations, account management, business development, or related experience
• Experience supporting B2B sales teams, client onboarding, implementation projects, or revenue-generating initiatives
• Proven ability to manage multiple projects simultaneously in a fast-paced sales environment
• Strong understanding of B2B sales processes, lead generation, pipeline management, forecasting, and customer lifecycle management
• Experience coordinating cross-functional teams including Sales, Marketing, Operations, Customer Success, Training, and Leadership
• Proficiency with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems
• Experience tracking key performance indicators (KPIs), project milestones, sales metrics, and business outcomes
• Strong analytical skills with the ability to interpret data and provide actionable recommendations
• Experience developing project plans, timelines, status reports, dashboards, and executive presentations
• Excellent organizational, communication, and stakeholder management skills
• Ability to identify risks, manage competing priorities, and drive projects to successful completion
• Advanced proficiency in Microsoft Excel, PowerPoint, Teams, SharePoint, and other business productivity tools
• Must reside in the United States and have a valid U.S. address for residence
• Bachelor's degree in business administration, Marketing, Project Management, Sales, Communications, or related field preferred or related experience
• PMP (Project Management Professional), CAPM, Agile, Scrum, or equivalent certification preferred
• Experience with process improvement, change management, and operational efficiency initiatives preferred