Duck Creek DevOps Engineer

Komforce is hiring a Duck Creek DevOps Engineer to enhance release management and CI/CD pipelines for core Duck Creek applications. The role involves collaborating with teams to ensure system reliability and automate infrastructure, driving operational efficiency and enforcing DevOps best practices.

Responsibilities:

• Design, build, and maintain automated CI/CD pipelines for Duck Creek platform components (Policy, Billing, Claims, Clarity, or Insights)
• Configure, manage, and optimize release management and automated deployment workflows using Octopus Deploy
• Collaborate with development and testing teams to streamline environment provisioning, build automation, and deployment schedules
• Implement automated monitoring, logging, and performance metrics across non-production and production Duck Creek environments
• Troubleshoot complex deployment failures, infrastructure bottlenecks, and configuration drift to ensure high availability and stability
• Establish environment management practices, automated rollback procedures, and environment health checks
• Partner with security and compliance teams to enforce automated security scans, access controls, and release governance
• Document deployment procedures, runbooks, and CI/CD architecture to foster team knowledge sharing and operational transparency

Requirements:

• 3+ years of hands-on experience in a DevOps / Release Engineering role
• Strong, direct experience supporting and deploying Duck Creek applications and suite components
• Deep, practical knowledge of Octopus Deploy for release orchestration and environment deployments
• Proven track record building and managing CI/CD pipelines using tools like Azure DevOps, GitLab, or Jenkins
• Solid scripting skills in PowerShell, Bash, or Python for process and infrastructure automation
• Solid understanding of IIS configuration, Windows Server administration, and MS SQL Server management relevant to Duck Creek architecture
• Practical knowledge of infrastructure-as-code (IaC) concepts and configuration management tools (e.g., Terraform, ARM templates)
• Familiarity with cloud platforms (preferably Azure) and containerization concepts
• Strong command of version control systems (Git) and branching strategies suitable for enterprise applications
• Experience with cloud-native monitoring and observability tools (e.g., Azure Monitor, Datadog, Splunk)
• Exposure to database deployment automation tools (e.g., Redgate, Liquibase, DbUp)
• Prior experience working in offshore/nearshore delivery models in Property & Casualty (P&C) insurance environments