Senior Technical Product Manager

Turno is a leading operations platform for short-term rental hosts and property managers, aiming to transform the management of short-term rentals. They are seeking a Senior Technical Product Manager to oversee the strategy and execution of their integrations platform, working closely with various teams to deliver scalable and reliable integrations.

Responsibilities:

• Own the integrations product strategy and roadmap
• Define the long-term platform vision for APIs, webhooks and partner tooling
• Prioritize work based on business value, scalability, and technical risk
• Translate business requirements into clear API contracts and technical specifications
• Define data models, versioning strategy, authentication patterns, and integration standards
• Partner closely with engineering on architecture decisions and tradeoffs
• Ensure integrations meet performance, security, and reliability standards
• Establish SLAs and monitor system health
• Comfortable with APIs and SQL, with a strong grasp of system and data flows
• Data fluency: Strong analytical skills and experience defining KPIs, building instrumentation, and using data and BI tools to make decisions
• Drive product development from discovery through launch
• Write detailed product requirements and technical documentation
• Run backlog grooming and support Scrum ceremonies
• Manage cross-team dependencies across engineering, commercial, partnerships, and operations
• Ensure clean rollout plans, migration strategies, and deprecation policies
• Work with external partners to define integration requirements
• Lead technical discovery sessions with integration partners
• Gather feedback from partners and internal teams to improve usability and reliability
• Define OKRs and success metrics for integrations
• Track API adoption, latency, uptime, error rates, and partner activation
• Identify bottlenecks and drive continuous improvement
• Maintain awareness of competitive platforms and integration standards
• Contribute to and own key parts of the core platform roadmap. Evaluate opportunities, set priorities, and make trade-offs that deliver the most value to customers and the business
• Ensure core platform capabilities work cohesively across Turno and enable other product areas to build on top of them effectively

Requirements:

• 6+ years of technical product management experience in two-sided marketplaces or B2B SaaS products in a technical or platform-focused role
• Direct experience owning APIs, integrations, or platform products
• Strong understanding of APIs, webhooks, OAuth, authentication, and data contracts
• Ability to read and understand technical architecture and system diagrams
• Experience working in Agile environments with engineering teams
• Proficiency with tools such as Jira
• Strong analytical and prioritization skills
• Experience working with external partners
• Strong stakeholder building and relationship management skills, and ability to work cross-functionally across technical and non-technical teams
• Comfort operating in a fast-paced, scaling tech environment