Business Systems Analyst

Zenith American Solutions, Inc. is the largest independent Third Party Administrator in the United States, seeking a dedicated Business Systems Analyst. The role involves writing requirements for software changes, performing testing, and providing technical support while ensuring compliance with company guidelines and client needs.

Responsibilities:

• Analyzes programming changes and/or system enhancements to existing programs; tests and verifies the accuracy of program changes
• Develops system changes using RPGLE and SQL
• Provides onsite infrastructure support including configuration and deployment of PCs and related software and administration of servers
• Tests programming changes due to bug fixes, enhancements, development, and version upgrades. Collaborates with programmers to drive quality output
• Analyzes data files and identifies issues
• Writes requirements for software changes; coordinates changes with vendors and clients
• Designs, generates, and evaluate reports, queries, data, and procedures on systems, including scheduling and distribution of forms and mailings for daily, weekly, monthly, annual, or other periodic processes
• Assists in the development, planning and implementation of new clients
• Provides technical support, training and problem resolution to end users
• Documents system and client support processes
• Performs other related duties and special projects as assigned

Requirements:

• High school diploma or GED
• Two years of experience as a Business Systems Analyst or two years of experience working in a third party administrator environment with applicable technical expertise
• Proficiency with Microsoft Office tools and applications
• Basic understanding of business practices with good understanding of project management methodology
• An understanding of database systems
• Strong organizational, analytical, problem-solving, and time-management skills
• Ability to exercise independent judgment
• Excellent attention to detail
• Excellent oral and written communication skills, including the ability to work with diverse group of professionals in close cooperation
• Associate's degree in Computer Science or Information Technology or two years of technical training
• Working knowledge of SQL
• Two years experience supporting and/or developing applications that use an IBM Series I environment
• Experience working in a healthcare environment or a third party administrator
• Experience working with Taft Hartley businesses