Customer Service Representative – Field

HireTalent is a staffing and recruiting firm seeking professional Benefit Educators to represent a leading pharmacy benefit services company at benefit fairs and events across Southern California. This part-time, contingent role involves engaging with attendees to explain pharmacy benefits and providing resources as needed.

Responsibilities:

• Represent the client at benefit fairs and events professionally
• Engage attendees one-on-one and in small groups to explain pharmacy benefits
• Answer high-level pharmacy benefit questions and connect members to appropriate resources
• Distribute educational and promotional materials at events
• Complete post-event feedback forms for continuous improvement
• Attend annual foundational training
• Participate in 30-min to 1-hour account-specific training at least 48 hours before each event
• Maintain professional attire and demeanor at all times

Requirements:

• High School Diploma or GED required
• Strong verbal communication and interpersonal skills
• Comfortable engaging individuals one-on-one and in small group settings
• Must live within a 180-mile radius of assigned location
• Must have reliable personal transportation
• Driving responsibilities required
• Customer service or public-facing experience preferred