Principal Product Designer

Workiva is seeking a Principal Product Designer to lead experience strategy for the Workiva Platform. This role focuses on shaping the long-term vision for the platform, emphasizing AI experiences and workflow transformation while influencing product design and technical direction.

Responsibilities:

• Lead platform UX strategy: Define and drive the long-term user experience vision across the Workiva Platform, aligning design direction with product strategy, platform architecture, and business goals
• Shape AI experiences: Lead the charge in envisioning AI-powered experiences, including generative interfaces, intelligent automation, recommendations, and decision-support workflows
• Reimagine workflows: Rethink and redesign existing workflows to create simpler, faster, and more intuitive experiences across complex enterprise use cases
• Design human-in-the-loop moments: Determine where human oversight, review, escalation, and decision-making should remain central in AI-enabled workflows, and design those interaction points with clarity and trust
• Solve complex system challenges: Lead discovery across ambiguous, cross-functional problems by combining research, product insight, data, and technical constraints into scalable solutions
• Drive experience architecture: Establish reusable patterns, interaction models, and information architecture that scale across a multi-product ecosystem
• Influence technical direction: Partner closely with Product and Engineering leadership to shape platform direction, service design, data flows, and implementation choices that affect user experience
• Advance design systems and governance: Guide the evolution of design systems to support consistency, flexibility, and innovation at scale
• Mentor senior talent: Coach Lead and Senior Designers, raise craft standards, and strengthen design culture across the organization

Requirements:

• 10+ years of experience in product design, UX, or related fields, with significant work on platform or enterprise products
• Bachelor's degree in Design, HCI, or a related field (or 8 years of experience and a Master's degree; or a PhD with 6 years of experience)
• Track record of delivering 0→1 products and scaling them in market
• Proven experience influencing product strategy, experience direction, and technical decision-making
• Experience establishing UX best practices for emerging technologies or ambiguous problem spaces
• Proven track record of driving innovation in user interface design through experimentation, new tools and processes, and close collaboration with design, engineering, data science, and research partners
• Experience with AI/ML and agentic technologies; depth and breadth of knowledge that enables ideation and development of creative solutions
• Deep expertise in user-centered design methodologies applied to enterprise workflows
• Experience designing AI-powered product experiences and human-in-the-loop workflows
• Experience leveraging AI within the design process for discovery, prototyping, and synthesis
• Strong technical fluency across platform ecosystems, APIs, and design systems
• Experience working in large-scale Agile environments