Sales Development Manager

ServiceTitan is a rapidly growing company seeking a Sales Development Manager to shape and implement their Outbound Sales strategy. The role focuses on managing the SDR team, recruiting and training new hires, and driving performance through effective leadership and strategy.

Responsibilities:

• Manage the SDRs on objectives and performance achievement
• Monitor lead processes, metrics, and catalyze pipeline creation
• Shape and implement SDR strategy and processes
• Stay abreast of and coach SDRs on best practices
• Serve as a mentor for your team and be a steward of the ServiceTitan organization
• Report to Sr. Management on operational and financial KPIs
• Motivate, incentivize, and recognize team members to encourage top performance
• Recruit, interview, and onboard new Team Members
• Conduct weekly 1X1s with each SDR
• Help evaluate new technologies and programs to drive superior performance

Requirements:

• Direct experience as SDR/BDR and applicable team lead or team management experience
• Outbound specific cold-calling experience, not just handling inbound leads
• Track-record of success managing a high-performing inside sales team
• Strong understanding of outbound pipeline generation processes
• Enthusiastic and vibrant attitude
• Expert communication and presentation skills
• Strong interpersonal skills and high emotional intelligence
• Analytical mindset comfortable generating reports and identifying trends in data
• Adept at adopting and rolling out new sales enablement technologies
• Proficiency with Salesforce.com a must
• Strong preference for 2+ years SDR management experience
• Experience with Salesloft and associated tech stack solutions strongly preferred