Manager, Project Management - Central Lab

Thermo Fisher Scientific is a global organization committed to enabling customers to make the world healthier, cleaner, and safer. The Manager, Project Management - Central Lab is responsible for leading a team of project managers to deliver global central laboratory studies, ensuring compliance and serving as a liaison between sponsors and internal departments.

Responsibilities:

• Manage and motivate project management staff. Recruits, trains, develop, and assess employees' performance. Write, evaluates, amends and deploy procedures and SOPs in global alignment. Monitors SOP and key task compliance
• Serve as chief liaison between sponsor and all PPD internal departments performing the required tasks during the conduct of the study. Controls, manages and delegates day-to-day activities during the clinical trial to resolve any issues and answer queries
• Conducts regular face-to-face client meetings and continuously addresses client concerns and interpret needs to increase client satisfaction
• Manage client and/or program level oversight and relationship to pro-actively address needs, expectations and modifications across similar studies
• Establish and advocate high-level customer service for clients and programs to support continued service and growth of relationships
• Plans and supports workflow of team members. Perform as a mentor and trainer, identifies and coaches on areas for development and efficiencies in performing tasks. Author, review, revise and implement relevant procedural documents
• Serve as a back-up for the Associate Director PM, when needed and advises on action plans

Requirements:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• At least five years of relevant experience
• Minimum of one year in a leadership role
• Strong project management skills
• Strong client relationship skills
• Strong supervisory skills
• Legal authorization to work in the US
• Ability to pass a background check and drug screening
• Proficiency in Microsoft Office