Senior Product Manager

Oracle Health Applications & Infrastructure (OHAI) is developing a modern healthcare platform aimed at improving health and quality of life globally. They are seeking a Senior Product Manager to define, prioritize, and deliver platform capabilities for Oracle Health products, focusing on product strategy, lifecycle management, and operational readiness.

Responsibilities:

• Define and drive product strategy, roadmaps, and measurable outcomes for OHAI platform capabilities related to control plane, lifecycle management, provisioning, deployment, upgrades, and environment operations
• Own product requirements for internal and external control plane capabilities that improve visibility, consistency, automation, and governance across customer environments
• Partner with engineering, DevOps/SRE, provisioning, release, support, implementation, consulting, security, privacy, compliance, and operations teams to deliver scalable solutions for healthcare customers
• Translate complex deployment, provisioning, SKU, environment, and lifecycle workflows into clear product requirements, user journeys, acceptance criteria, and operational readiness plans
• Help define how customer contracts, SKUs, bills of materials, tenant/environment needs, customer URLs, L0 domains, regional requirements, and deployment dependencies flow into provisioning and lifecycle operations
• Drive product direction for environment build strategy, customer onboarding, upgrade readiness, new region readiness, and deployment automation
• Partner with engineering and platform teams to improve automation, observability, repeatability, and reliability across the product lifecycle
• Lead cross-functional execution across product pillars, including alignment between Core Clinicals, platform services, provisioning systems, operations teams, and other OHAI products
• Make pragmatic tradeoffs across customer value, technical feasibility, operational complexity, regulatory expectations, supportability, and business impact
• Create and maintain clear operating artifacts, including product requirements, roadmap documentation, dependency maps, release readiness materials, Jira/Confluence documentation, SOPs, and customer readiness trackers
• Establish success metrics for platform and lifecycle capabilities, such as provisioning cycle time, upgrade readiness, and operational handoff quality
• Communicate product direction, changes, risks, dependencies, and decisions clearly to executive stakeholders, internal teams, field organizations, and customers

Requirements:

• 5+ years of product management experience leading complex software, enterprise SaaS, cloud platform, healthcare technology, infrastructure, lifecycle management, or operational tooling initiatives
• Demonstrated ability to own product strategy and execution for complex cross-functional initiatives from discovery through launch, adoption, and iteration
• Experience with platform products, control planes, provisioning systems, deployment automation, lifecycle management, upgrade workflows, environment management, or enterprise operations
• Strong technical fluency with cloud infrastructure concepts, APIs, data flows, integrations, reliability, security, scalability, release management, and operational readiness
• Ability to translate ambiguous operational needs into clear product direction, requirements, prioritization decisions, and measurable outcomes
• Strong customer orientation, with the ability to understand healthcare operational, clinical, technical, and business needs and translate them into durable platform capabilities
• Experience working across engineering, DevOps/SRE, product, release, support, consulting, implementation, security, compliance, and customer-facing teams
• Excellent written and verbal communication skills, including the ability to simplify complexity and influence senior stakeholders
• Sound product judgment, strong prioritization skills, and a bias for action in ambiguous or fast-changing environments
• Working knowledge of the software development lifecycle, agile delivery practices, release planning, operational support models, and collaboration tools such as Jira and Confluence
• Strong analytical skills and comfort using qualitative and quantitative inputs to make decisions, measure impact, and reassess priorities
• High ownership, resilience, curiosity, and a genuine passion for improving healthcare experiences through scalable platform and operational capabilities
• Bachelor's degree in Computer Science, Engineering, Healthcare Administration, Business, or a related field, or equivalent experience
• Experience building or modernizing healthcare, clinical, EHR, revenue cycle, interoperability, cloud platform, deployment, provisioning, or lifecycle management products
• Familiarity with healthcare privacy, security, compliance, disaster recovery, customer readiness, and operational readiness expectations
• Experience with SKU-to-provisioning workflows, SKU-to-BOM composition, customer environment builds, regional deployment readiness, domain strategy, upgrade planning, or deployment governance
• Experience working in large-scale cloud, platform, or enterprise product environments with distributed teams and complex dependencies
• Comfort engaging with executives, clinicians, administrators, implementation teams, technical stakeholders, support teams, and customer-facing field organizations
• Experience creating repeatable product operations artifacts, SOPs, onboarding playbooks, readiness dashboards, and lifecycle management processes