Senior Business Analyst

Acumen Solutions is the trusted leader in Enterprise Cloud Transformation, helping organizations realize dramatic improvements in productivity and profitability. They are seeking a Senior Business Analyst to work closely with CRM Project Managers and Senior Business Analysts to ensure the timely and effective delivery of CRM implementation projects.

Responsibilities:

• CRM (Salesforce.com) application configuration
• Research integration issues and liaise with legacy system development staff
• Research and development of new Salesforce.com applications to aid organization
• Work closely and communicate clearly with a group of people with varied skill-sets
• Produce and improve overall documentation related to the implementation's configuration

Requirements:

• Bachelor's degree
• Eligible work for any U.S. employer
• Ability to travel at least 50%
• 5+ years of industry experience as a Salesforce.com Administrator
• Experience with database software / CRM solutions
• Advanced knowledge of and experience with Salesforce.com configuration
• Ability to work on multiple tasks and deliver results with aggressive timelines
• Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
• Work well independently or on a team
• Take initiative to recommend process improvements and demonstrate creative thinking
• Demonstrate self motivation and the ability to grasp concepts quickly
• Demonstrate sharp, analytical, problem solving, and decision making skills
• Knowledge of related applications, relational databases, and web technology