Presto Phoenix, Inc. is a leading Voice AI company for restaurant drive-thrus, seeking a Business Analyst Intern. The role involves analyzing real customer interactions and operational data to improve AI performance and customer experience.

Responsibilities:

Listen to and review drive-thru orders handled by our AI system
Analyze interactions between customers, staff, and the AI
Identify patterns, trends, and anomalies in ordering behavior
Surface moments of friction, confusion, and success
Evaluate upsell performance and customer response
Document structured insights for product and operations teams
Flag urgent issues in real time when needed
Conduct in-store observations at restaurant locations depending on business needs and location

Requirements:

Must be located in San Diego, CA
Highly analytical with strong attention to detail
Curious and proactive problem-solvers
Entrepreneurial in mindset. You take initiative and think beyond the task
Strong communicators who can clearly document insights
Comfortable working independently in a fast-paced environment
Interested in AI, technology, and business operations

Business Analyst Intern

Key skills

About this role

Responsibilities:

Requirements: