Account Manager - SaaS Sales

Pathify is an innovative engagement hub focused on enhancing the higher education digital ecosystem. The Account Manager is responsible for driving revenue retention and growth within an assigned territory of current customers, managing contract renewals, upsells, and cross-sells while building strong relationships with key contacts.

Responsibilities:

• Continually build a strong sales pipeline of revenue expansion opportunities
• Develop and maintain strong relationships with a high level of trust with decision makers and influencers across multiple departments, enabling ongoing revenue generation opportunities
• Develop and execute an account plan for each customer, including strategy, growth plans, action plans, timeframes, and milestones
• Responsible for ensuring there is up to date inventory of Pathify products and services for assigned customers
• Clearly communicate potential use cases and other business concepts needed to create value and attract the attention of the customer
• Monitor contractual agreements with the customer and initiate renegotiations when appropriate
• Perform daily customer interaction and engagement
• Perform modular and use-case specific demos of the Pathify platform to customers
• Create quarterly plans in partnership with leadership
• Research trends and discover new opportunities to increase sales
• Log activities and update pipeline metrics daily
• Maintain a strong understanding of the Pathify platform, especially focusing on best practices and valuable use cases
• Other duties as assigned

Requirements:

• 5+ years enterprise SaaS software sales experience required
• Commitment to sales as a career and a science
• Evidence of consistent above quota production in a similar role
• Ability to travel occasionally to client sites and conferences as needed
• Start-up professional experience
• Understanding the value and need of leveraging the CRM to operate your book of business
• Proven experience managing a book of business of 30+ customers
• Preferred location of candidate is Greater Denver, Colorado or surrounding area
• Higher Ed technology experience preferred including demonstrated experience selling into the C-suite
• Salesforce experience preferred
• Experience with modern sales outreach tools a plus