Business Intelligence Analyst

Glass Roots Construction (GRC) is a fiber optic utility construction firm seeking an experienced Business Intelligence Analyst to transform raw operational, construction, and financial data into actionable insights. This role involves building a reporting environment that supports various departments across the company, focusing on financial and project reporting, dashboards, and data models.

Responsibilities:

• Build and maintain the reporting finance and leadership depend on, in areas such as Work in Progress (WIP) and percent complete, backlog and backlog burn, cost to complete, funnel, and job-level margin performance
• Develop dashboards and curated datasets for executive leadership, project teams, and field managers, so each audience can reach the measures that drive their decisions without waiting in a request queue
• Translate how the business actually works—including job costing, approved and pending change orders, labor allocation, equipment utilization and mobilization, and margin performance—into data models that represent those concepts correctly and consistently
• Structure and label data from Zoho CRM, Zoho Projects, NetSuite, and field systems into a well-defined semantic layer, so both people and AI-enabled tools can query it reliably
• Establish consistent metric definitions, data dictionaries, and reporting standards so a number means the same thing everywhere
• Work with department analytical leads and business stakeholders to understand what they need, then train and support teams so they can serve themselves as reporting needs grow

Requirements:

• 4+ years of experience in business intelligence, data analytics, or financial analytics, with a strong background in construction, utility contracting, telecom, trade services, or heavy civil industries (or a dedicated finance/accounting analytics seat)
• Deep understanding of construction finance concepts: job costing, Work in Progress (WIP), percent complete, backlog, change orders, cost to complete, labor burden, equipment rates, and project margins
• Proven ability to reason about backend ERP data structures and complex relational databases (SQL, data modeling) rather than simply consuming pre-cleansed datasets
• Experience defining KPIs, reporting standards, and data governance practices
• Comfortable working directly with executive leadership and department analytical leads to translate their questions into data models and reporting they can use
• Strong communication and enablement skills to train and consult with non-technical business partners
• Hands-on experience with modern BI tools such as Zoho Analytics, Power BI, Tableau, or Qlik (dashboard tools are teachable; domain experience is paramount)
• Experience working with data from ERP systems such as NetSuite, Foundation, Viewpoint, Sage, or similar construction and financial ERPs
• Familiarity with telecommunications or underground utility construction terminology (FTTx, Outside Plant / OSP)