About R Systems:
R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work Certified in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]! We are recognized as one of the Best Tech Brands 2024 by the Times Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet.
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Job Description:

Deliverables and Performance Measures

Lead and develop a high-performing team of Database Administrators, including hiring, performance management, mentoring, and career development. Define and execute the DBA roadmap aligned to product and platform strategy. Specific deliverables and measures include:
Partner with the DevOps team on CI/CD pipelines (Azure DevOps, GitHub Actions) to support automated database deployment, schema change management, and safe release and rollback for all our SaaS products.
Own SQL Server database operations across production and non-production environments including performance tuning, indexing, capacity planning, patching cadence, backup/recovery (RTO/RPO), and Always On high-availability and disaster recovery.
Participate in incident response for database events, including on-call rotation, post-incident reviews, and corrective-action follow-through.
Partner with the Security team to embed database security practices access controls, encryption, secrets management, vulnerability remediation, and compliance with SOC 2 and other applicable frameworks.
Partner with the Senior Cloud Engineers and Director to manage database-related cloud spend and FinOps practices in Azure; track utilization, right-size database workloads, and report cost trends to leadership.
Establish and maintain operational documentation, change-management discipline, and audit-ready evidence for internal and external reviews.
Collaborate with Architecture, Engineering, Product, and Client Services to plan releases, capacity, and platform improvements that support business growth.
Continuously improve automation, observability, and self-service capabilities to reduce toil and accelerate delivery.

Required Skills and Qualification

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience.
8+ years of progressive experience in SQL Server database administration or database engineering roles supporting PaaS and SaaS platforms.
2+ years of direct people-management experience leading DBA or database engineering teams, including hiring, performance management, and career development.
Knowledge and experience with Microsoft Azure, including IaaS, PaaS, networking, identity (Entra ID), and Azure SQL.
Working knowledge of CI/CD pipelines (Azure DevOps, GitHub Actions, or equivalent) and automated database deployment for multi-environment SaaS platforms.
Deep SQL Server database administration expertise performance tuning, HA/DR (Always On Availability Groups, replication, log shipping), backup/recovery, and security hardening along with experience supporting other database models.
Experience implementing monitoring, logging, and alerting using enterprise observability platforms (e.g., Dynatrace, Datadog, Azure Monitor, Application Insights).
Demonstrated ability to operate within compliance frameworks such as SOC 2, ISO 27001, or similar.
Strong problem-solving, written and verbal communication, and stakeholder-management skills; able to translate technical detail for technical and non-technical audiences.

Preferred Qualifications

Experience supporting SaaS platforms in insurance, financial services, or other regulated industries.
Relevant certifications: Microsoft Certified: Azure Database Administrator Associate, Azure Solutions Architect Expert, or equivalent.
Experience with scripting and automation in PowerShell, Python, or Bash.
Familiarity with database security practices encryption, auditing, and secrets management (Azure Key Vault, HashiCorp Vault).
Experience with FinOps practices and Azure cost optimization at scale.
Exposure to additional database platforms (PostgreSQL, MySQL, MongoDB) or Azure SQL Managed Instance migrations.
Working knowledge of containerization and orchestration (Docker, Kubernetes / AKS).
Experience integrating ITSM/change-management tooling (ServiceNow, Jira Service Management) into delivery workflows.

Why Join R Systems?

Frequent Internal Hackathons: Engage in dynamic competitions with exciting prizes to keep your skills sharp.
Cultural Celebrations: Strengthen our familial bonds through shared celebrations, fostering a sense of community.
Diverse Project Exposure: Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands.
Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path.
E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills.
Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment.

If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you!

#LI-AP2

R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits.

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Manager SQL DBA - Remote

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