Principal Product Manager

Twin Health is a company dedicated to improving and preventing chronic metabolic diseases using AI Digital Twin technology. They are seeking a Senior Principal Product Manager to lead the development of Coach Copilot, an AI-powered workspace for health coaches, focusing on enhancing coaching interactions and operational efficiency.

Responsibilities:

• Own the strategy, roadmap, and execution for Coach Copilot, enabling health coaches to deliver high quality, personalized care at scale
• Deliver AI powered workflows, interventions, smart drafts, and summaries that improve coaching quality, increase program adherence, and drive better health outcomes while eliminating manual, low value work
• Develop a deep understanding of clinical workflows by partnering closely with coaches, clinical leaders, and cross functional stakeholders to identify high impact opportunities
• Translate complex clinical and operational problems into intuitive product experiences and detailed product requirements, challenging assumptions and influencing stakeholders when needed
• Balance immediate operational fires with long-term architectural bets that allow Twin to scale to hundreds of thousands of members without adding linear headcount
• Define and track weekly success metrics, measure product impact, and continuously iterate based on user feedback and clinical outcomes
• Partner with Design, Engineering, Data Science, and AI/ML teams to create seamless experiences that fit naturally into clinicians' daily workflows
• Drive alignment across executive leadership and cross functional teams to ensure Coach Copilot advances the company's AI, clinical, and business strategy
• Other duties as assigned

Requirements:

• 8+ years of product management experience
• Proven track record of owning a product area from 'Vision to Value' with measurable business impact
• Experience building complex AI powered experiences, ideally leveraging LLMs
• Ability to proactively identify opportunities and shape product direction rather than simply executing stakeholder requests
• Excel at untangling complex problems, defining clear product strategy, and translating ambiguity into actionable product requirements
• Ability to challenge assumptions and push back when needed to ensure the team is solving the highest impact problems
• Use data to prioritize investments; define success metrics and continuously iterate until you hit them
• Demonstrated ability to lead agile teams and manage the product development lifecycle end to end
• Experience in healthcare technology, clinical platforms, or AI powered products is a plus but not required