Product Commercialization Manager

United Rentals is an award-winning company that values its employees and offers great opportunities. The Product Commercialization Manager plays a key role in supporting documentation, system configuration, and asset control throughout the product lifecycle, ensuring smooth transitions from product pilot to scale.

Responsibilities:

• Ensure appropriate helpdesk and support mechanisms are defined and in place at product launch
• Coordinate with Advanced Solutions & business unit solution owners to prepare internal documentation, escalation paths, and FAQs in coordination with support teams
• Create sales enablement battle cards and operational playbooks in collaboration with solution owners
• Act as a central coordination point between sourcing, IT, sales enablement, and product teams to ensure cross-functional alignment
• Maintain version control and organization of key documents (MSAs, IT records, security documentation)
• Ensure all documentation is accessible, current, and compliant with internal standards
• Coordinate product specification documents with sourcing and product teams to ensure accuracy and operational alignment
• Manage versioning and accuracy of sales and marketing materials in the internal knowledge base
• Support product transitions (new introductions, updates, retirements) by coordinating necessary system and documentation updates
• Collaborate with business owners to ensure accurate catalog class and pricing structures in RentalMan (RM)
• Validate catalog setups and system inputs required for product launches
• Assist with community management, including creating content related to Worksite Performance Solutions and ensuring questions are answered by SMEs or DCS
• Support Digital Customer Success Office Hours program by coordinating with solution owners and CS Ops to plan agendas and ensure content is prepared

Requirements:

• Bachelor's degree, or a related/equivalent work experience
• Experience in product lifecycle support, documentation management, sales enablement content creation, or operations coordination
• Familiarity with RentalMan (RM), content management platforms, or PLM tools
• Strong attention to detail with excellent organizational and coordination skills
• Effective written and verbal communication abilities
• Proficiency in documentation version control and governance practices
• Team-oriented with strong cross-functional communication skills
• Problem-solving mindset with a process improvement orientation
• Ability to manage multiple tasks in a fast-paced, evolving environment
• Limited Travel (about 20%<)
• Background in construction, equipment rental, or industrial solutions preferred