Senior Product Manager, Marketing Agent

ChowNow is a leading player in off-premise restaurant technology, helping independent restaurants thrive in the digital economy. The Senior Product Manager for the Marketing Agent domain will own strategy and execution for marketing on behalf of restaurants, focusing on campaign creation, marketing measurement, and adoption of tools.

Responsibilities:

• Campaign creation and automation across email and SMS
• The diner database and consent model. Restaurants own their diner relationships on ChowNow, and you own what makes them usable
• The agentic layer that turns a restaurant's data into marketing action without adding work to their day
• Marketing measurement. You'll set the company standard for incrementality and hold the org to it
• Activation. A campaign tool nobody turns on is a tool that doesn't exist, so adoption is your problem, not a GTM handoff

Requirements:

• You have 5+ years of product management experience, including products you owned from problem definition through launch
• You have hands-on experience with lifecycle or campaign products. Email, SMS, CRM, automation, or segmentation, in something you shipped and then operated
• You have hands-on experience building with AI or agents. Shipped work rather than experiments
• You have working fluency in SQL and product analytics. You pull and interpret your own data
• You have experience owning metrics where attribution was contested, and defending a measurement approach to stakeholders