Site Reliability Engineer

Arango is a company that delivers a unified, multimodel contextual data platform for AI applications. They are seeking a Site Reliability Engineer to ensure the reliability, scalability, and performance of their cloud-native infrastructure, focusing on automation and monitoring in cloud environments.

Responsibilities:

• Design, implement, and maintain cloud infrastructure on AWS and Google Cloud platforms
• Ensure the scalability, performance, and reliability of our Kubernetes-based distributed database systems
• Collaborate with developers to write efficient, production-grade code in Golang to automate infrastructure management and improve system operations
• Optimize and automate CI/CD pipelines, deployment processes, and monitoring systems to support our production environment
• Develop strategies for disaster recovery, high availability, and fault tolerance
• Proactively identify system bottlenecks, troubleshoot, and resolve issues across the stack (network, OS, cloud infrastructure)
• Implement monitoring, logging, and alerting systems to ensure visibility into system health and performance
• Participate in on-call rotations to support critical production systems and respond to incidents
• Collaborate with cross-functional teams to improve overall system reliability and scalability
• Collaborate with the Customer Success team to resolve customer issues

Requirements:

• Proven experience as an SRE or DevOps Engineer in a cloud-native environment
• Proficiency with Kubernetes in managing large-scale, distributed systems
• Experience with cloud providers such as AWS and Google Cloud (GCP)
• Solid understanding of networking, security practices, and troubleshooting methods
• Understanding of Linux internals (processes, environment variables etc.)
• Familiarity with containerization technologies (e.g., Docker)
• Knowledge of CI/CD practices and tools (Jenkins, CircleCI, etc.)
• Familiarity with alerting, monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack)
• Strong troubleshooting and problem-solving skills, with the ability to address complex infrastructure issues
• Excellent communication and collaboration skills with a focus on continuous improvement and operational excellence
• Strong ability to self-organize and to work independently as part of a remote team
• Knowledge of version control systems, particularly Git
• Familiarity with programming languages such as Golang or Python
• Experience managing distributed databases or large-scale data storage systems
• Knowledge of security best practices in cloud environments
• Experience with scripting languages like Python or Bash
• Experience with Infrastructure-as-Code (IaC) tools like Terraform is a plus
• Experience working with GitOps
• Strong programming skills in Golang, with experience in developing automation tools, scripts, or services