Strategic Account & Business Development Manager

Gulf Packaging Industries Co. (GulfPack) is a leading manufacturer of BOPP and CPP films, looking for an experienced Strategic Account & Business Development Manager. This role focuses on acquiring new customers and expanding business with strategic accounts to drive sustainable growth across the United States.

Responsibilities:

• Manage selected high-value converters/strategic accounts to drive long-term partnerships
• Support the strategic accounts through the full sales cycle, including sampling, product qualification, pricing, and volume planning
• Monitor pricing, margins, product mix, and profitability for assigned accounts
• Ensure timely payment follow-ups and adherence to credit terms
• Identify and acquire new customers across the US market, focusing on converters
• Develop opportunities for BOPP and CPP films through on-ground engagement and techno-commercial collaboration
• Build a strong pipeline of leads, trials, and conversion opportunities
• Track market trends, pricing movements, competitor activities, and industry developments
• Recommend product, service, or process enhancements to improve customer satisfaction and business potential
• Coordinate with Technical, QA, and Production teams to resolve customer concerns
• Ensure root cause analysis, corrective actions, and commercial closure for validated complaints
• Work closely with the Sales Manager and the Sales Support Specialist, to ensure seamless order execution
• Coordinate with Production, Planning, Logistics, and Documentation teams in Saudi Arabia, as and if required
• Support USA warehouse stocking and logistics programs, where applicable
• Submit monthly sales forecasts and updates on KPIs
• Assist in the smooth operations and customer engagement efforts for our upcoming slitting & metallizing facility in the United States
• Support management with assigned projects and strategic initiatives

Requirements:

• Bachelor's degree in Business Administration, Marketing, or related field
• Minimum 10 years of sales, business development, or key account management experience in packaging or plastic films, preferably in BOPP and CPP films
• Strong understanding of the US flexible packaging ecosystem
• Proficiency in SAP and MS Office tools
• MBA preferred