Project Manager - Salesforce (LATAM)

fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community. As a Project Manager, you will lead cross-functional teams on medium and large-scale IT projects, ensuring successful delivery and maintaining high levels of client satisfaction.

Responsibilities:

• Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients
• Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client
• Plan projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement
• Manage and motivate cross-functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success
• Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements
• Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly
• Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively
• Maintain high levels of client satisfaction by delivering seamless project experiences
• Utilize and keep project management platforms up to date such as Salesforce, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base
• Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments

Requirements:

• Understanding of agile methodologies, scrum, waterfall, and software development processes
• Minimum 2 years of project management experience, with a proven track record of leading cross-functional teams on successful technical projects in a consulting environment
• Experience managing project risks and controlling scope, budget, and schedule
• Detail-oriented and highly organized
• Salesforce or any enterprise CRM knowledge
• Experience working in entrepreneurial and startup environments, demonstrating adaptability and resourcefulness in challenging situations