Senior Principal, Strategic Program Management & Technology Transformation

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Team Overview
The Global Infrastructure, Engineering & Operations (GIO) organization is responsible for delivering TransUnion's enterprise infrastructure, cloud platforms, operational services, technology modernization initiatives, and foundational technology capabilities that support business growth and innovation worldwide. This team plays a critical role in driving operational excellence, infrastructure resiliency, cloud transformation, automation, and service ownership adoption across the enterprise.

This role reports directly to the Senior Vice President of Global Infrastructure, Engineering & Operations and serves as the primary strategic execution partner to the SVP, helping translate organizational priorities into measurable outcomes, enterprise programs, and transformation initiatives. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

The Senior Principal, Strategic Program Management & Technology Transformation serves as the chief program leader for GIO, driving the execution of strategic initiatives across infrastructure modernization, cloud transformation, operational excellence, service ownership adoption, and enterprise technology programs.

• Build, manage, and govern the GIO transformation portfolio, ensuring alignment to strategic priorities and business objectives.
• Lead execution of large-scale cloud migration and infrastructure modernization initiatives, tracking milestones, risks, dependencies, and outcomes.
• Establish executive operating reviews and portfolio governance processes that provide visibility into program health, progress, and decision-making needs.
• Develop executive dashboards, reporting mechanisms, and performance metrics that support leadership oversight and strategic planning.
• Drive service ownership transformation initiatives by establishing operating models, accountability frameworks, and service performance standards.
• Lead organizational change management efforts supporting cloud adoption, automation, AIOps, service ownership, and operational modernization initiatives.
• Coordinate enterprise-wide technology programs across Infrastructure Engineering, Platform & Cloud, Operations & Data Services, Network Engineering, Security, Enterprise Application Services, and Global IT Services.
• Support executive oversight of strategic vendors, investment planning, business case development, and transformation benefit realization.
• Facilitate issue escalation, dependency management, leadership communications, and executive readiness activities for key initiatives.
• Ensure successful delivery of strategic programs through effective stakeholder engagement, governance, communication, and cross-functional leadership.

Required Knowledge and Experiences

• 12+ years of experience leading enterprise-scale strategic programs, transformation initiatives, or portfolio management functions within complex technology organizations.
• Demonstrated experience leading large-scale infrastructure modernization, cloud transformation, or operational excellence programs with measurable business outcomes.
• Extensive experience establishing and managing portfolio governance, executive reporting, strategic roadmaps, and enterprise program management processes.
• Proven ability to support executive leadership teams, including C-level and SVP stakeholders, through effective communication, influence, and strategic planning.
• Experience leading organizational change management initiatives, including adoption of new operating models, technologies, and business processes.

Required Technical Skills

• Expertise in Enterprise Program and Portfolio Management methodologies, tools, and governance frameworks.
• Strong understanding of cloud transformation strategies, infrastructure modernization programs, and enterprise technology operations.
• Experience developing executive dashboards, KPI reporting frameworks, and portfolio performance measurements.
• Knowledge of service ownership models, operational metrics, service health monitoring, and accountability frameworks.
• Experience supporting audit, regulatory, and SOX governance activities including evidence management and compliance reporting.

We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:

• Experience implementing or supporting AIOps, intelligent automation, and AI-enabled operational reporting capabilities.
• Familiarity with financial governance, investment planning, business case development, and benefits realization tracking.
• Experience managing strategic vendor relationships within large-scale technology organizations.
• Ability to create executive briefing materials, board-level presentations, and leadership communications.
• Experience supporting enterprise-wide technology transformations across multiple functions, teams, and geographies.

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Benefits that support every part of your life:

At TransUnion, we design benefits to help you feel well, do well, and plan well-from day one.

For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax-advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection: We've got your back with company-paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short- and long-term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we're here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future: Build toward what's next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long-term care insurance to plan confidently.

For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well-being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting .

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

Pay Scale Information:

The U.S. base salary range for this position is $166,800.00 - $250,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:
Sr Principal, Project Management

Company:
TransUnion LLC