Senior DevOps Engineer (Dynatrace)

Endava is a company that harnesses technology to drive meaningful change through engineering and industry expertise. They are seeking a Senior DevOps Engineer to design and maintain observability solutions using Dynatrace, ensuring optimal application performance and collaborating with various teams to enhance operational excellence.

Responsibilities:

• Design, implement, and maintain enterprise-wide observability solutions using Dynatrace across web, mobile, APIs, and cloud-native applications
• Configure Real User Monitoring (RUM), Application Performance Monitoring (APM), infrastructure monitoring, synthetic monitoring, and distributed tracing
• Develop executive and operational dashboards that provide real-time visibility into application health, user experience, service performance, and platform availability
• Implement AI-driven monitoring using Dynatrace Davis AI to establish intelligent baselines, reduce alert noise, and proactively identify performance issues
• Build monitoring solutions for cloud-native microservices and distributed systems running in Google Cloud Platform (GCP)
• Integrate Dynatrace with PagerDuty and other incident management platforms to automate alerting and streamline operational response
• Collaborate with software engineers and platform teams to establish observability standards throughout the software development lifecycle
• Monitor critical business transactions and user journeys to ensure optimal application performance and availability
• Analyze application performance trends, identify bottlenecks, and recommend improvements to increase system reliability
• Support production incident investigations through performance analysis, root cause identification, and post-incident reviews
• Define monitoring standards, documentation, and best practices for enterprise observability
• Partner with DevOps, SRE, and Infrastructure teams to continuously improve operational excellence and platform resilience

Requirements:

• 6+ years of experience implementing and administering Dynatrace in enterprise environments
• Strong experience with: Dynatrace Administration, Dynatrace OneAgent, Real User Monitoring (RUM), Application Performance Monitoring (APM), Distributed Tracing, Infrastructure Monitoring, Synthetic Monitoring, Dynatrace Davis AI
• Experience monitoring cloud-native applications deployed on Google Cloud Platform (GCP)
• Experience supporting modern microservices architectures and REST APIs
• Experience integrating Dynatrace with incident management platforms such as PagerDuty
• Strong understanding of observability concepts including metrics, logs, traces, service health, and SLOs
• Experience troubleshooting application performance, latency, and infrastructure issues
• Familiarity with CI/CD pipelines and DevOps practices
• Strong analytical and problem-solving skills
• Excellent communication and collaboration abilities within Agile teams
• Experience supporting both web and mobile applications
• Experience monitoring Kubernetes or containerized workloads
• Knowledge of Google Cloud Operations Suite (Cloud Monitoring and Cloud Logging)
• Experience with scripting or automation using Python, PowerShell, or Bash
• Experience integrating observability into DevOps and Site Reliability Engineering (SRE) practices
• Healthcare or other highly regulated industry experience