Senior Sales Development Representative

SimplePractice provides practice-management software for health and wellness clinicians. The Senior Sales Development Representative generates qualified sales opportunities by engaging inbound leads and conducting AI-enhanced outbound prospecting, discovery, and meeting generation.

Responsibilities:

• AI-Enhanced Prospecting: Utilize advanced sales intelligence tools like ZoomInfo, Gong Engage, and Nooks to research, identify, and prioritize target accounts within the behavioral health and wellness markets
• High-Velocity Outreach: Execute personalized, multi-channel outreach via phone, email, and LinkedIn, leveraging AI tools to increase velocity while maintaining a human, consultative touch
• Inbound Lead Mastery: Rapidly qualify marketing-generated leads, using data-driven insights to assess readiness and fit for mid-market and enterprise-level solutions
• Strategic Discovery: Conduct deep-dive discovery calls to uncover prospect pain points, practice size, and complex operational needs, ensuring a seamless handoff to Sales representatives
• Meeting Generation & Pipeline Fuel: Consistently exceed targets for booking qualified discovery calls and demos that directly impact the sales pipeline
• Data Integrity: Maintain meticulous records of all interactions in our CRM (HubSpot), ensuring data is clean and actionable for the entire sales organization
• Collaborative Feedback Loop: Partner closely with Marketing, Sales representatives, and Solutions Engineers to refine messaging, improve lead quality, and share market insights from the field

Requirements:

• 2–3+ years of experience in B2B SaaS sales development or business development, with a proven track record of exceeding targets in a fast-paced environment
• Hands-on experience with modern sales engagement and AI tools, including HubSpot, ZoomInfo, Gong, and Nooks
• A proactive desire to leverage AI tools to automate administrative tasks and increase prospecting efficiency
• Exceptional written and verbal communication skills, with the ability to conduct sophisticated discovery and "uncover the why" behind a prospect's needs
• Familiarity with healthcare, behavioral health, or health tech is a significant plus