Senior Project Manager

Rexel USA is one of the largest distributors of electrical products in the United States, and they are seeking a Senior Project Manager to manage high complex project business. The role involves placing orders, tracking shipments, and ensuring customer satisfaction through effective communication and relationship management.

Responsibilities:

• Manage all aspects of high profile/complex projects that require a high level of product knowledge
• Communicate to the customer, expedite OS&Ds (over, short & damaged) and resolve customer issues promptly
• Read through all Purchase Orders to get an understanding of requirements and makes sure terms and conditions are correct
• Works with sales and vendors to obtain additional margin when possible
• Coordinate with vendors, customers and sales teams on pricing, order placement, claims and returned goods, and account management to ensure we are meeting customer expectations
• Expedite backorders to maximize fill rates and customer satisfaction
• Determine vendors and purchase requirements looking for additional pricing advantages and product substitution opportunities to substantially improve the overall profitability of the project
• Manage the delivery schedule, product quality, information updates and back charge
• Proactively seek alternative methods to deliver the project on time and within budget
• Provide timely price quotations, requotes, and/or proposals
• Further deepen customer relationships that may require on-site visits
• Coordinate with project team for documentation requirements such as O&M manuals, Test Reports, submittal packages, and Certificates of Compliance
• May provided training and guidance to entry level Project Managers
• Perform other duties as assigned

Requirements:

• 7+ years of quotation, project management, or customer service experience
• High School or GED - Required
• Ability to effectively communicate with customers and peers
• Knowledge of Microsoft Outlook, Word, Excel and Power Point
• Must possess an entrepreneurial spirit, be self-motivated and enthusiastic about the business
• Must possess the capacity to function effectively and multi-task in a demanding and time sensitive environment
• Must be detail oriented and possess excellent organizational and time management skills
• Must be analytical and able to solve problems
• Ability to drive results
• Experience in electrical distribution industry preferred