Sr Product Expeence Designer

Dynatrace is a focused, versatile product company creating unified OpenTelemetry-based observability solutions. They are seeking a Senior Product Experience Designer who will lead the end-to-end experience for a product domain, transforming complex workflows into intuitive experiences while collaborating with cross-functional teams.

Responsibilities:

• Lead the end-to-end product experience for your domain, translating user needs and business goals into intuitive, scalable solutions
• Conduct research, identify customer pain points, prototype ideas, validate concepts, and deliver production-ready experiences
• Build and maintain frontend applications using React, TypeScript, JavaScript, HTML, and CSS, with a strong focus on usability, performance, and accessibility (WCAG)
• Contribute to and evolve Bindplane's component library and design system while leveraging Dynatrace design assets where appropriate
• Map user journeys, develop personas, and deepen understanding of customer workflows within observability and telemetry pipelines
• Monitor product experience metrics and continuously improve user outcomes
• Stay informed about industry trends, emerging UX practices, and competitive solutions
• Partner closely with Product Managers, Backend Engineers, and fellow designers to deliver elegant, responsive user experiences
• Create clear prototypes, specifications, and reusable components that support team delivery
• Work iteratively, share work early, gather feedback often, and continuously refine solutions
• Engage with the Dynatrace Design & Experience community to share knowledge and contribute to design standards
• Participate in planning, estimation, and agile development processes
• Clearly communicate design and technical decisions to product, engineering, and leadership stakeholders
• Contribute visibly across Bindplane and the broader Dynatrace R&D organisation through consistent, high-quality work
• Mentor junior designers and engineers on UX best practices, frontend quality, and user-centered thinking
• Advocate for design excellence and support adoption of research insights and shared design standards

Requirements:

• 5 or more years of combined experience in product/UX design and frontend development, with strong proficiency in React, TypeScript, JavaScript, HTML, and CSS
• A portfolio of shipped product experiences, including working interfaces you've helped design and build
• Solid grounding in UX principles: user research methods, journey mapping, persona development, usability testing, and translating findings into design decisions
• Experience with responsive design, accessibility (WCAG), and frontend performance optimisation
• Familiarity with REST APIs, GraphQL, or other frontend-to-backend integration patterns
• Experience contributing to or extending design systems and component libraries
• Clear written and verbal communication skills, with a collaborative approach to cross-functional work
• Experience mentoring earlier-career engineers or designers
• Bonus: knowledge of observability, monitoring, OpenTelemetry, or SaaS infrastructure platforms