Business Analyst

Juvare is a SaaS software company focused on developing innovative enterprise resilience solutions for government agencies, corporations, healthcare providers, and higher education. As a Business Analyst at Juvare, you’ll leverage your expertise to define application and workflow requirements, collaborate with key stakeholders, and ensure solutions meet client expectations.

Responsibilities:

• Work alongside subject matter experts to develop business and system use cases, functional, non-functional and operational requirements
• Represent the client solution owner in functions including backlog prioritization, feature sequencing, sprint planning/grooming and user acceptance testing; participate in quality control and testing activities
• Elicit and capture business requirements in our software development environment; decomposing and documenting Epics into Features and User Stories down to detailed functional and nonfunctional acceptance criteria
• Work alongside our Project Management Office; assist with operational transition, internal and client training, knowledge transfer and SOP documentation
• Lead or participate in onsite or virtual requirements workshops with clients
• Explore the benefits and challenges of potential technical solutions with clients
• Document the final as-built configuration following completion of implementation, as well as demo end-to-end solutions to clients for acceptance

Requirements:

• Bachelor's degree from accredited university or college preferred or equivalent experience
• 5+ years recent experience as a business analyst or similar role writing requirements and developing process flows for custom solutions
• 2+ years' experience working as a business analysts with Healthcare, US Federal, or Military end clients
• Experience in consulting, software development and implementations in a client facing role
• Demonstrated ability to understand complex software workflow platforms and collaborate with technical personnel
• Desire to understand the emergency and operational management mission of our clients and how our software solutions support its continual improvement
• Excellent verbal and written communication skills
• Excellent interpersonal skills demonstrating collaboration and adaptability
• Ability to organize, plan and manage follow up action
• Familiarity with project management and/or software development tools (e.g., JIRA, Rally, MS Project, Confluence)
• A passion for technology, curiosity to learn new skills/technology with a fail-fast approach
• A passion to provide excellent value to clients
• US Federal and/or Military domain knowledge
• Familiarity with standard emergency management practices and ICS and/or prior experience working directly with emergency management agencies
• Ability and willingness to travel 25% (average over course of a year)