Digital / Digital Product Manager II- Mobile

FedEx is a leading logistics and delivery services company, and they are seeking a Digital Product Manager II to lead development for key features within their mobile app. This role involves owning the product roadmap, aligning stakeholders, and driving the definition and delivery of mobile capabilities to enhance customer experience.

Responsibilities:

• Own and evolve the roadmap for a key capability or product vertical
• Translate strategy into clear, actionable epics and user stories
• Drive prioritization based on customer impact, technical feasibility, and business value
• Lead discovery efforts, including interviews, prototyping, and data analysis
• Align cross-functional stakeholders and ensure dependencies are managed
• Track performance metrics and lead regular initiative reviews
• Identify and mitigate risks to delivery, customer experience, or ROI
• Define product strategy, roadmap, and execution for key capabilities within the FedEx Mobile app
• Drive the definition and delivery of new mobile capabilities that improve customer value and advance the FedEx digital experience
• Partner with cross-functional teams to modernize the FedEx Mobile experience through new customer-facing capabilities
• Shape the future of the FedEx Mobile app as a key touchpoint within the broader FedEx digital customer experience

Requirements:

• Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field
• 3 years of experience in product management, business analysis, or a related field
• Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution
• Strong analytical skills with experience in data interpretation, market research, and business case analysis
• Excellent verbal and written communication skills with experience preparing executive-level presentations
• Product management experience delivering customer-facing digital products, including experience leading mobile products
• Strong understanding of mobile user experience principles, customer engagement, and mobile product best practices
• Strong analytical skills with experience leveraging product analytics, customer research, experimentation (A/B testing), and KPIs to inform product decisions
• Experience in e-commerce, logistics, marketplace, travel, financial services, or other complex digital ecosystems