Head of Product Design - Remote (US/CANADA)

Luxury Presence is building the AI growth platform for real estate. They are seeking a Head of Product Design to define and build the design discipline, set the vision, and lead a talented team to create exceptional user experiences that drive customer loyalty.

Responsibilities:

• Define and publish a Product Design strategy within your first 90 days, then evangelize it company-wide
• Establish design principles, standards, and a point of view that sets LP apart in the market
• Champion the customer's perspective in every product decision, keeping agent needs at the center
• Partner with Product and Engineering to drive meaningful improvements in platform engagement and WAUs
• Own the quality bar for every customer-facing experience
• Translate product strategy into design execution that moves the metrics that matter
• Lead and develop the Product Design team, building an environment where great designers want to stay and grow
• Hire and retain top-tier design talent as the team scales
• Build a culture of feedback, craft, and accountability
• Integrate AI tools and workflows into the design practice to increase design velocity by 25% without compromising quality
• Model AI-native ways of working and coach the team to adopt them

Requirements:

• 8+ years in product design, with at least 3 years in a Head of Design, Design Director, or equivalent leadership role
• Proven track record leading design at a high-growth SaaS company, ideally at a similar scale or trajectory to LP
• Experience building and scaling design teams, with demonstrated success retaining top talent
• Portfolio of work that shows measurable business impact alongside exceptional craft
• Systems thinker who connects design decisions to business outcomes like retention and revenue
• Deep ownership mentality: you take responsibility for quality and outcomes, not just output
• Cross-functional leader who can earn influence across Product, Engineering, and GTM
• Operationally rigorous: you run a tight org with clear processes, feedback loops, and accountability
• AI-forward: you actively use AI in your design practice and aren't waiting to be told to
• Genuine curiosity about how real estate professionals work, what they need, and what earns their trust
• Experience designing for complex, data-rich, or workflow-heavy products is a strong plus