Communications Team Lead, Full Time

Description

The Communications Team Leader, is responsible for overseeing the communication staff and their responsibilities, monitoring

their performance, attendance and schedule. The Communications Team Leader is responsible for assisting the Operations

Manager with patient concerns, meetings, scheduling and maintaining day to day operational needs for the department.

Shift: 3:00 PM - 11:00 PM, rotating weekends

Requirements

Associates Degree in a related field required; Bachelor’s Degree preferred.

Management/leadership experience preferred.

Previous experience in switchboard communications with working knowledge of VOIP phone systems, monitoring

alarms/codes preferred.

Computer skills including knowledge of business software.

Clerical experience preferred.

Must have the ability to pay close attention to detail.

Ability to multi-task

Self-motivated

Excellent Customer Service Skills